Once submitted, who can cancel an enrollment application before the effective date? - ANS-✔✔The
client
An Electronic Scope of Appointment (eSOA) valid for _____________________. - ANS-✔✔14 days
If you receive an enrollment Process Exception Notice, your immediate action will be required in order
to avoid any disciplinary actions, which may include_______________________________. - ANS-✔✔All
of the above
The cost estimates displayed on most pricing tools, such as Medicare.com, Silver Script.com,
AetnaMedicate.com and most third-party websites, will typically reflect
_______________________________ pricing. - ANS-✔✔Both A and C
Agents must submit the original documentation for enrollment within 24 hours after the application
data has been entered into the agent portal. - ANS-✔✔True
If a member is assessed a Part D Income Related Monthly Adjustment Amount (Part D-IRMAA), the
member will be notified by the Social Security Administration. Part D-IRMAA is paid directly to Medicare.
- ANS-✔✔True
The Application Date is the date you received the completed enrollment form from the Beneficiary. -
ANS-✔✔True
If your client receives a letter from SilverScript requesting proof of Creditable Coverage, and the client
has already submitted proof of creditable coverage with the enrollment application, they can ignore the
letter. - ANS-✔✔False
If a beneficiary had a break in Medicare prescription drug coverage or other creditable coverage of 63
days in a row, they may be subject to a late enrollment penalty. - ANS-✔✔True