Mizzou Management 3300 Exam 1 Questions with
Correct Answers
Operations Management Correct Answer-design, operation, and
improvement of the systems and processes the organization uses to
deliver its goods and services
Customer Relationship Management (CRM) Systems Correct Answer-
build and maintain relationships and support all the processes that
underlie them
Business Intelligence Correct Answer-information managers use to
make decisions,
this is drawn from the company's own information systems or external
sources
Data-driven decision making Correct Answer-draws upon billions of
pieces of data that can be aggregated to reveal important trends and
patterns
Competitive Advantage Correct Answer-it can be gained through the
development and application of innovative information systems
data Correct Answer-INDIVIDUAL facts or pieces of information
,Information Correct Answer-Data that have been organized to add
meaning and usefulness
information system Correct Answer-brings together people, technology,
processes, and data to collect, process, manage, analyze, and distribute
information
user-generated content Correct Answer-the content contributed to a
system by its users
Web 2.0 Correct Answer-facilitates for more interactivity, end user
contributions, collaboration, and information sharing compared to earlier
models
Information and Communication Technology Correct Answer-the term
encompasses the broad collection of information processing and
communications technologies, emphasizing that telecommunications
technology is a significant feature of information systems
Business Process Management (BPM) Correct Answer-focuses on
designing, optimizing, and streamlining business processes throughout
the organization
Management Information systems (MIS) Correct Answer-how people,
technology, processes, and data work together
supports tactical decision making at the managerial level
,Chief Information Officer (CIO) Correct Answer-responsible for
managing and maintaining information systems, and ensuring they
support the organizations strategic goals
How does implementing information systems impact business
processes?
a. it eliminates the need for human intervention in a business process
b. it promotes a decentralized approach to information management
c. it helps eliminate business processes that aren't necessary
d. it helps eliminate the need for organizations to invest in data security
Correct Answer-c. it helps eliminate business processes that aren't
necessary
Which of the following factors is the most important reason why data
can be shared across different systems?
a. the ability to convert any data into digital form
b. the creation of wireless communication technologies
c. the use of cloud storage to store off-site data
d. the presence of different formats of data Correct Answer-a. the ability
to convert data into digital form
, Decision making that draws on billions of pieces of aggregated
information to reveal important trends and patterns is called____
a. intuitive decision making
b. uninformed decision making
c. unstructured decision making
d. data-driven decision making Correct Answer-d. data-driven decision
making
Which of the following statements is true of information systems (IS)?
a. despite the success of social networking, information systems have
failed at improving virtual collaboration
b. the ability to provide companies with competitive advantage makes IS
a core feature of a company's strategic vision
c. IS, although versatile, is not beneficial for government agencies or
voluntary organizations
d. information systems are not a fundamental part of a company's
strategic vision Correct Answer-b. the ability to provide companies with
competitive advantage makes IS a core feature of a company's strategic
vision
Which of the following is an example of an amplification effect related
to information systems?
Correct Answers
Operations Management Correct Answer-design, operation, and
improvement of the systems and processes the organization uses to
deliver its goods and services
Customer Relationship Management (CRM) Systems Correct Answer-
build and maintain relationships and support all the processes that
underlie them
Business Intelligence Correct Answer-information managers use to
make decisions,
this is drawn from the company's own information systems or external
sources
Data-driven decision making Correct Answer-draws upon billions of
pieces of data that can be aggregated to reveal important trends and
patterns
Competitive Advantage Correct Answer-it can be gained through the
development and application of innovative information systems
data Correct Answer-INDIVIDUAL facts or pieces of information
,Information Correct Answer-Data that have been organized to add
meaning and usefulness
information system Correct Answer-brings together people, technology,
processes, and data to collect, process, manage, analyze, and distribute
information
user-generated content Correct Answer-the content contributed to a
system by its users
Web 2.0 Correct Answer-facilitates for more interactivity, end user
contributions, collaboration, and information sharing compared to earlier
models
Information and Communication Technology Correct Answer-the term
encompasses the broad collection of information processing and
communications technologies, emphasizing that telecommunications
technology is a significant feature of information systems
Business Process Management (BPM) Correct Answer-focuses on
designing, optimizing, and streamlining business processes throughout
the organization
Management Information systems (MIS) Correct Answer-how people,
technology, processes, and data work together
supports tactical decision making at the managerial level
,Chief Information Officer (CIO) Correct Answer-responsible for
managing and maintaining information systems, and ensuring they
support the organizations strategic goals
How does implementing information systems impact business
processes?
a. it eliminates the need for human intervention in a business process
b. it promotes a decentralized approach to information management
c. it helps eliminate business processes that aren't necessary
d. it helps eliminate the need for organizations to invest in data security
Correct Answer-c. it helps eliminate business processes that aren't
necessary
Which of the following factors is the most important reason why data
can be shared across different systems?
a. the ability to convert any data into digital form
b. the creation of wireless communication technologies
c. the use of cloud storage to store off-site data
d. the presence of different formats of data Correct Answer-a. the ability
to convert data into digital form
, Decision making that draws on billions of pieces of aggregated
information to reveal important trends and patterns is called____
a. intuitive decision making
b. uninformed decision making
c. unstructured decision making
d. data-driven decision making Correct Answer-d. data-driven decision
making
Which of the following statements is true of information systems (IS)?
a. despite the success of social networking, information systems have
failed at improving virtual collaboration
b. the ability to provide companies with competitive advantage makes IS
a core feature of a company's strategic vision
c. IS, although versatile, is not beneficial for government agencies or
voluntary organizations
d. information systems are not a fundamental part of a company's
strategic vision Correct Answer-b. the ability to provide companies with
competitive advantage makes IS a core feature of a company's strategic
vision
Which of the following is an example of an amplification effect related
to information systems?
