NAB core + los section 1 (customer care,
supports, and services UPDATED Exam
Questions and CORRECT Answers only
The level of hospice care where family members provide a significant amount of the care:
1) Respite Care
2) General In-Patient Care
3) Continuous Home Care
4) Routine Home Care - CORRECT ANSWER- 4
What is the minimum length of time that resident medical records must be retained?
1) 7 years
2) 5 years
3) 10 years
4) 3 years - CORRECT ANSWER- 2
A health insurance plan where members can go to any Medicare-approved doctor or hospital:
1) HMO (Health Maintenance Organization)
2) SNP (Special Needs Plan)
3) PPO (Preferred Provider Organization)
4) PFFS (Private Fee-For-Service) - CORRECT ANSWER- 4
A facility which takes care of patients who do not require skilled nursing:
1) Skilled Nursing Facility (SNF)
2) Assisted Living Facility (ALF)
3) Continuing Care Retirement Facilities (CCRC)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 4
,Which of the following mandates that all residents must be informed in writing of their rights
to refuse medical treatment?
1) The Elder Justice Act of 2009
2) The IMPACT Act of 2014
3) OBRA 87
4) OBRA 90 - CORRECT ANSWER- 4
Physician visits should be recorded in the medical record:
1) At the end of the RN's shift
2) As soon as they take place
3) On a weekly basis
4) At the end of the day - CORRECT ANSWER- 2
A health insurance plan where members must use specific health care providers:
1) SNP (Special Needs Plan)
2) PFFS (Private Fee-For-Service)
3) PPO (Preferred Provider Organization)
4) HMO (Health Maintenance Organization) - CORRECT ANSWER- 4
A facility which has a range of different accommodation and service options depending on
the resident:
1) Assisted Living Facility (ALF)
2) Continuing Care Retirement Facilities (CCRC)
3) Skilled Nursing Facility (SNF)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 2
The level of hospice care which provides pain control that cannot be administered at home:
1) Respite Care
2) Routine Home Care
3) Continuous Home Care
4) General In-Patient Care - CORRECT ANSWER- 4
,Which of the following statements about a resident's medical record is incorrect?
1) Medical records can be subpoenaed by a court.
2) All information in a medical record is available to anyone with access.
3) Access to computerized records must require a password.
4) Medical records must be kept in a locked location. - CORRECT ANSWER- 2
Which of the following staff members is not required to provide input for a comprehensive
care plan?
1) Physician
2) Housekeeper
3) Registered Nurse
4) Food and nutrition staff member - CORRECT ANSWER- 2
The level of hospice care which has a nurse or health aide with the patient for 8-24 hours
daily:
1) Routine Home Care
2) Continuous Home Care
3) General In-Patient Care
4) Respite Care - CORRECT ANSWER- 2
How soon must a resident receive a copy of their medical record if requested?
1) 1 week
2) 3 days
3) 2 days
4) 24 hours - CORRECT ANSWER- 3
Which of the following provides for the creation of an Ombudsman program to deal with
abuse and neglect complaints?
1) OBRA 87
2) The IMPACT Act of 2014
, 3) OBRA 90
4) The Elder Justice Act of 2009 - CORRECT ANSWER- 4
How soon after admission must a baseline care plan be created?
1) 48 hours
2) 96 hours
3) 24 hours
4) 72 hours - CORRECT ANSWER- 1
The level of hospice care which provides support for family members of the patient:
1) Continuous Home Care
2) General In-Patient Care
3) Respite Care
4) Routine Home Care - CORRECT ANSWER- 3
How often must a new resident be seen in the first 90 days?
1) Every 45 days
2) Every 10 days
3) Every 30 days
4) Every 15 days - CORRECT ANSWER- 3
A facility which provides 24-hour skilled nursing:
1) Continuing Care Retirement Facilities (CCRC)
2) Assisted Living Facility (ALF)
3) Skilled Nursing Facility (SNF)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 3
The Minimum Data Set 3.0 (MDS 3.0) screens and assess residents on which of the following
criteria?
1) Nutritional Status
2) Citizenship Status
supports, and services UPDATED Exam
Questions and CORRECT Answers only
The level of hospice care where family members provide a significant amount of the care:
1) Respite Care
2) General In-Patient Care
3) Continuous Home Care
4) Routine Home Care - CORRECT ANSWER- 4
What is the minimum length of time that resident medical records must be retained?
1) 7 years
2) 5 years
3) 10 years
4) 3 years - CORRECT ANSWER- 2
A health insurance plan where members can go to any Medicare-approved doctor or hospital:
1) HMO (Health Maintenance Organization)
2) SNP (Special Needs Plan)
3) PPO (Preferred Provider Organization)
4) PFFS (Private Fee-For-Service) - CORRECT ANSWER- 4
A facility which takes care of patients who do not require skilled nursing:
1) Skilled Nursing Facility (SNF)
2) Assisted Living Facility (ALF)
3) Continuing Care Retirement Facilities (CCRC)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 4
,Which of the following mandates that all residents must be informed in writing of their rights
to refuse medical treatment?
1) The Elder Justice Act of 2009
2) The IMPACT Act of 2014
3) OBRA 87
4) OBRA 90 - CORRECT ANSWER- 4
Physician visits should be recorded in the medical record:
1) At the end of the RN's shift
2) As soon as they take place
3) On a weekly basis
4) At the end of the day - CORRECT ANSWER- 2
A health insurance plan where members must use specific health care providers:
1) SNP (Special Needs Plan)
2) PFFS (Private Fee-For-Service)
3) PPO (Preferred Provider Organization)
4) HMO (Health Maintenance Organization) - CORRECT ANSWER- 4
A facility which has a range of different accommodation and service options depending on
the resident:
1) Assisted Living Facility (ALF)
2) Continuing Care Retirement Facilities (CCRC)
3) Skilled Nursing Facility (SNF)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 2
The level of hospice care which provides pain control that cannot be administered at home:
1) Respite Care
2) Routine Home Care
3) Continuous Home Care
4) General In-Patient Care - CORRECT ANSWER- 4
,Which of the following statements about a resident's medical record is incorrect?
1) Medical records can be subpoenaed by a court.
2) All information in a medical record is available to anyone with access.
3) Access to computerized records must require a password.
4) Medical records must be kept in a locked location. - CORRECT ANSWER- 2
Which of the following staff members is not required to provide input for a comprehensive
care plan?
1) Physician
2) Housekeeper
3) Registered Nurse
4) Food and nutrition staff member - CORRECT ANSWER- 2
The level of hospice care which has a nurse or health aide with the patient for 8-24 hours
daily:
1) Routine Home Care
2) Continuous Home Care
3) General In-Patient Care
4) Respite Care - CORRECT ANSWER- 2
How soon must a resident receive a copy of their medical record if requested?
1) 1 week
2) 3 days
3) 2 days
4) 24 hours - CORRECT ANSWER- 3
Which of the following provides for the creation of an Ombudsman program to deal with
abuse and neglect complaints?
1) OBRA 87
2) The IMPACT Act of 2014
, 3) OBRA 90
4) The Elder Justice Act of 2009 - CORRECT ANSWER- 4
How soon after admission must a baseline care plan be created?
1) 48 hours
2) 96 hours
3) 24 hours
4) 72 hours - CORRECT ANSWER- 1
The level of hospice care which provides support for family members of the patient:
1) Continuous Home Care
2) General In-Patient Care
3) Respite Care
4) Routine Home Care - CORRECT ANSWER- 3
How often must a new resident be seen in the first 90 days?
1) Every 45 days
2) Every 10 days
3) Every 30 days
4) Every 15 days - CORRECT ANSWER- 3
A facility which provides 24-hour skilled nursing:
1) Continuing Care Retirement Facilities (CCRC)
2) Assisted Living Facility (ALF)
3) Skilled Nursing Facility (SNF)
4) Intermediate Care Facility (ICF) - CORRECT ANSWER- 3
The Minimum Data Set 3.0 (MDS 3.0) screens and assess residents on which of the following
criteria?
1) Nutritional Status
2) Citizenship Status
