Quality improvement Correct Answer-What is a way to advance the
practice of healthcare with objective, measurable, information; this
information is collected and analyzed in systematic and quantifiable
formats in order to improve health care and health care services?
Quality assurance Correct Answer-What consists of ongoing efforts of
organizations outside of the health care setting to consistently evaluate,
the client outcomes and ensure that criteria and standards are being
upheld for client safety and health?
One, day Correct Answer-On average, patients are subjected to at least
____________________ medication error each ___________________
with high costs to patients, families, health care professionals, hospitals,
and insurance companies.
Model for improvement (MFI) Correct Answer-The
_____________________ asks three questions: (1) What are we trying
to accomplish? (Establishing the vision for the proposed improvement);
(2) How will we know that a change is an improvement? (Outlining the
steps to achieve the desired outcome); (3) What changes can we make
that will result in improvement? (Generating idea's for testing proposals)
Plan Correct Answer-The ____________________ part of the PDSA
method involves choosing the question or problem; decide what data to
collect and who will collect it.
,Do Correct Answer-The _____________________ part of the PDSA
method involves make the change/action and collect the data.
Study Correct Answer-The ___________________ part of the PDSA
method involves reviewing and analyzing the data collected.
Act Correct Answer-The _____________________ part of the PDS
method involves deciding upon the next steps to take and then
implement in those stops?
evidence based practice Correct Answer-What is using research in
clinical practice involving the client to give quality care and use of best
practice?
Shared Goverenence Correct Answer-In a
____________________model, all staff nurses are actively engaged in
quality improvement by: identifying areas needing improvement; active
in auditing and measuring indicators on your unit daily/weekly/monthly
etc.; collaborating with interdisciplinary healthcare team in process
improvements; serving on hospital QI research projects; transparency:
read emails with information sent to you.
Six sigma Correct Answer-What is a business problem-solving model
developed to reduce variations in practice and reduce errors?
Define, measure, analyze, improve, control Correct Answer-What are
the five steps of the six sigma process?
,Clinical indicators Correct Answer-What are the foundations for
monitoring and evaluation; they are measurable?
National Database of Nursing Quality Indicators (NDNQI) Correct
Answer-What is a program based upon surveying nurses to identify
hospital nursing concerns and ways to promote change and quality
improvement?
Regulatory and accreditation agencies Correct Answer-What drive
quality improvement efforts in health care facilities?
Just culture Correct Answer-In this culture, nurses hold each other
accountable not a blame culture?
The Joint Commission Correct Answer-Established in 1951,
____________________ evolved as an impartial national organization
that accredits hospitals and other healthcare facilities based on their
safety performance, policy, procedures, practice, and outcomes.
Medical errors Correct Answer-The eight leading cause of death in the
US is _____________________.
PDSA Correct Answer-The ____________________ method for quality
improvement is not a one and done process.
, The Joint Commission Correct Answer-____________________facility
evaluation performance scores include the monthly submission of the
hospital's safety and quality performance outcomes to an independent
vendor that quantifies and identifies safety trends, both positive and
negative, four times a year; these quarterly performance measures can be
tracked as well as the action plans specific for that outcome.
National Patient Safety Goals (NPSG) and Standards of Compliance
Correct Answer-What was initiated in 2002 by TJC that identifies
established relevant safety practices health care institutions should
accomplish?
Standards of Compliance Correct Answer-Since most health care
organizations embrace and routinely practice these goals, they are
cataloged into the register of adopted ____________________ that must
be met on a consistent basis.
250 Correct Answer-There are over ____________________ standards
of compliance.
Adverse events and sentinel events Correct Answer-Newly created and
approved National Safety Goals are endorsed every year based on the
____________________ that have trended nationally in health care
facilities.
Country Correct Answer-The Joint Commission National Patient Safety
Goals are based on data from sentinel events from all over the
____________________.