PGA PGM Level 3 3.0 Exam Guide Exam Prep Questions And Answers
(202472025)
Recommended guideline for manager - ✔✔Address and find mutual agreement
when employee's performance differs from expected.
Resource allocation to avoid overwhelming performer - ✔✔Make them aware of
available resources.
Manager's action for performer's difficulty recognizing task - ✔✔Take a specific
direction.
Result of routine task assignment - ✔✔Reinforced the desired outcome.
GM's use of significant work in directing merchandiser - ✔✔Explain feedback and
consequences.
Manager's communication for ensuring success - ✔✔Feedback is clear.
Guidelines for manager using supporting strategy - ✔✔Capable and motivated.
Guideline for convincing strategy with resistant employee - ✔✔Help overcome
resistance and provide resources.
Head pro's strategy when requested solutions by assistant - ✔✔Supporting.
Strategy for experienced but unwilling employees - ✔✔Involving.
, Action to increase chances of finding satisfying solution - ✔✔Address the problem
early.
Importance of stating problem in relation to expectations - ✔✔To avoid blame
during joint problem solving.
Appropriate manager behavior during termination - ✔✔Considerate, clear, decisive.
F&B's use of internal control for smooth operation - ✔✔Measure, evaluate, act.
Food cost control definition - ✔✔Management and procedures to regulate costs.
Most important consideration for forecasting staff - ✔✔Provide service with
minimal payroll.
Condition enhancing benefits of mental practice - ✔✔Cognitive hypothesis.
Effective means to help beginner use motor imagery - ✔✔Combine with physical
performance.
Optimization of performance with mental and physical practice - ✔✔Recall past
shots, execute prior memory.
Conditions leading to greater learning transfer - ✔✔Same/similar conditions.
(202472025)
Recommended guideline for manager - ✔✔Address and find mutual agreement
when employee's performance differs from expected.
Resource allocation to avoid overwhelming performer - ✔✔Make them aware of
available resources.
Manager's action for performer's difficulty recognizing task - ✔✔Take a specific
direction.
Result of routine task assignment - ✔✔Reinforced the desired outcome.
GM's use of significant work in directing merchandiser - ✔✔Explain feedback and
consequences.
Manager's communication for ensuring success - ✔✔Feedback is clear.
Guidelines for manager using supporting strategy - ✔✔Capable and motivated.
Guideline for convincing strategy with resistant employee - ✔✔Help overcome
resistance and provide resources.
Head pro's strategy when requested solutions by assistant - ✔✔Supporting.
Strategy for experienced but unwilling employees - ✔✔Involving.
, Action to increase chances of finding satisfying solution - ✔✔Address the problem
early.
Importance of stating problem in relation to expectations - ✔✔To avoid blame
during joint problem solving.
Appropriate manager behavior during termination - ✔✔Considerate, clear, decisive.
F&B's use of internal control for smooth operation - ✔✔Measure, evaluate, act.
Food cost control definition - ✔✔Management and procedures to regulate costs.
Most important consideration for forecasting staff - ✔✔Provide service with
minimal payroll.
Condition enhancing benefits of mental practice - ✔✔Cognitive hypothesis.
Effective means to help beginner use motor imagery - ✔✔Combine with physical
performance.
Optimization of performance with mental and physical practice - ✔✔Recall past
shots, execute prior memory.
Conditions leading to greater learning transfer - ✔✔Same/similar conditions.
