TELUS TERMINOLOGY

TELUS TERMINOLOGY

FFH - Answer Future-friendly home (Home Services)

SHS - Answer smart home security (home services).


LWC - ANSWER: Living well companion (home services).


TOS - ANSWER: Telus Online Security (Home Services).


WHP - ANSWER Wireless Home Phone (Home Services)


HP - ANSWER Home Phone (Home Services)


ACES - ANSWER: Advanced Channel Experience Support (Home Services)


FIFA: ANSWER fiber inventory, fulfillment, and assurance (home services)


HS3 - ANSWER Home Solutions Sales System (Home Services)


HSIA - Answer: high-speed internet access (smart hub) (home services).



M&H - ANSWER (Mobile and Home Services)


BTL – Answer below the line (home services).

, 1p, 2p, 3p: ANSWER One, two, and three products (as shown with FFH offers)
(home services)


GWP - ANSWER: gift with purpose (home services).



OWL - ANSWER Order Work List (Tickets)



FOWL - ANSWER: FIFA Order Work List (Tickets)



NOVA: ANSWER national order visible address (tickets)



SBS - Small company Solutions (company)



CARAT - ANSWER: Credit and risk assessment team (business)



BNN - ANSWER Business news notification (business)



SMB - ANSWER: small medium business.



OTC – Answer over the counter (warranty).



DOA: dead on arrival (warranty)