lOMoARcPSD| 240 059 64
TEST BANK
Test Bank for Medical Surgical Nursing
ES
TB
AN
KS
O
LU
TI
O
N
S
TEST BANK
, lOMoARcPSD| 240 059 64
Chapter 01: Overview of Professional Nursing Concepts for Medical-Surgical Nursing
MULTIPLE CHOICE
1. A new nurse is working with a preceptor on a medical-surgical unit. The preceptor advises the
new nurse that which is the priority when working as a professional nurse?
a. Attending to holistic client needs
b. Ensuring client safety
c. Not making medication errors
ES
d. Providing client-focused care
ANS: B
All actions are appropriate for the professional nurse. However, ensuring client safety is the
priority. Health care errors have been widely reported for 25 years, many of which result in
client injury, death, and increased health care costs. There are several national and
TB
international organizations that have either recommended or mandated safety initiatives.
Every nurse has the responsibility to guard the client9s safety. The other actions are important
for quality nursing, but they are not as vital as providing safety. Not making medication errors
does provide safety, but is too narrow in scope to be the best answer.
DIF: Understanding TOP: Integrated Process: Nursing Process: Intervention
AN
KEY: Client safety
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
2. A nurse is orienting a new client and family to the medical-surgical unit. What information
does the nurse provide to best help the client promote his or her own safety?
a. Encourage the client and family to be active partners.
KS
b. Have the client monitor hand hygiene in caregivers.
c. Offer the family the opportunity to stay with the client.
d. Tell the client to always wear his or her armband.
ANS: A
Each action could be important for the client or family to perform. However, encouraging the
O
client to be active in his or her health care as a safety partner is the most critical. The other
actions are very limited in scope and do not provide the broad protection that being active and
involved does.
LU
DIF: Understanding TOP: Integrated Process: Teaching/Learning
KEY: Client safety
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
3. A nurse is caring for a postoperative client on the surgical unit. The client9s blood pressure
TI
was 142/76 mm Hg 30 minutes ago, and now is 88/50 mm Hg. What action would the nurse
take first?
a. Call the Rapid Response Team.
O
b. Document and continue to monitor.
c. Notify the primary health care provider.
d. Repeat the blood pressure in 15 minutes.
N
S
, lOMoARcPSD| 240 059 64
ANS: A
The purpose of the Rapid Response Team (RRT) is to intervene when clients are deteriorating
before they suffer either respiratory or cardiac arrest. Since the client has manifested a
significant change, the nurse would call the RRT. Changes in blood pressure, mental status,
heart rate, temperature, oxygen saturation, and last 2 hours9 urine output are particularly
significant and are part of the Modified Early Warning System guide. Documentation is vital,
but the nurse must do more than document. The primary health care provider would be
notified, but this is not more important than calling the RRT. The client9s blood pressure
would be reassessed frequently, but the priority is getting the rapid care to the client.
ES
DIF: Applying TOP: Integrated Process: Communication and Documentation
KEY: Rapid Response Team (RRT), Clinical judgment
MSC: Client Needs Category: Physiological Integrity: Physiological Adaptation
4. A nurse wishes to provide client-centered care in all interactions. Which action by the nurse
best demonstrates this concept?
TB
a. Assesses for cultural influences affecting health care.
b. Ensures that all the client9s basic needs are met.
c. Tells the client and family about all upcoming tests.
d. Thoroughly orients the client and family to the room.
AN
ANS: A
Showing respect for the client and family9s preferences and needs is essential to ensure a
holistic or <whole-person= approach to care. By assessing the effect of the client9s culture on
health care, this nurse is practicing client-focused care. Providing for basic needs does not
demonstrate this competence. Simply telling the client about all upcoming tests is not
providing empowering education. Orienting the client and family to the room is an important
KS
safety measure, but not directly related to demonstrating client-centered care.
DIF: Understanding TOP: Integrated Process: Culture and Spirituality
KEY: Client-centered care, Culture MSC: Client Needs Category: Psychosocial Integrity
5. A client is going to be admitted for a scheduled surgical procedure. Which action does the
O
nurse explain is the most important thing the client can do to protect against errors?
a. Bring a list of all medications and what they are for.
b. Keep the provider9s phone number by the telephone.
LU
c. Make sure that all providers wash hands before entering the room.
d. Write down the name of each caregiver who comes in the room.
ANS: A
Medication reconciliation is a formal process in which the client9s actual current medications
are compared to the prescribed medications at the time of admission, transfer, or discharge.
TI
This National client Safety Goal is important to reduce medication errors. The client would
not have to be responsible for providers washing their hands, and even if the client does so,
this is too narrow to be the most important action to prevent errors. Keeping the provider9s
O
phone number nearby and documenting everyone who enters the room also do not guarantee
safety.
DIF: Applying TOP: Integrated Process: Teaching/Learning
N
KEY: Client safety, Informatics
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
S
, lOMoARcPSD| 240 059 64
6. Which action by the nurse working with a client best demonstrates respect for autonomy?
a. Asks if the client has questions before signing a consent.
b. Gives the client accurate information when questioned.
c. Keeps the promises made to the client and family.
d. Treats the client fairly compared to other clients.
ANS: A
Autonomy is self-determination. The client would make decisions regarding care. When the
nurse obtains a signature on the consent form, assessing if the client still has questions is vital,
ES
because without full information the client cannot practice autonomy. Giving accurate
information is practicing with veracity. Keeping promises is upholding fidelity. Treating the
client fairly is providing social justice.
DIF: Applying TOP: Integrated Process: Caring KEY: Ethics, Autonomy
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
TB
7. A nurse asks a more seasoned colleague to explain best practices when communicating with a
person from the lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ)
community. What answer by the faculty is most accurate?
a. Avoid embarrassing the client by asking questions.
AN
b. Don9t make assumptions about his or her health needs.
c. Most LGBTQ people do not want to share information.
d. No differences exist in communicating with this population.
ANS: B
Many members of the LGBTQ community have faced discrimination from health care
KS
providers and may be reluctant to seek health care. The nurse would never make assumptions
about the needs of members of this population. Rather, respectful questions are appropriate. If
approached with sensitivity, the client with any health care need is more likely to answer
honestly.
DIF: Understanding TOP: Integrated Process: Teaching/Learning
O
KEY: Health care disparities, LGBTQ MSC: Client Needs Category: Psychosocial Integrity
8. A nurse is calling the on-call health care provider about a client who had a hysterectomy 2
LU
days ago and has pain that is unrelieved by the prescribed opioid pain medication. Which
statement comprises the background portion of the SBAR format for communication?
a. <I would like you to order a different pain medication.=
b. <This client has allergies to morphine and codeine.=
c. <Dr. Smith doesn9t like nonsteroidal anti-inflammatory meds.=
d. <This client had a vaginal hysterectomy 2 days ago.=
TI
ANS: B
O
N
S
, lOMoARcPSD| 240 059 64
SBAR is a recommended form of communication, and the acronym stands for Situation,
Background, Assessment, and Recommendation. Appropriate background information
includes allergies to medications the on-call health care provider might order. Situation
describes what is happening right now that must be communicated; the client9s surgery 2 days
ago would be considered background. Assessment would include an analysis of the client9s
problem; none of the options has assessment information. Asking for a different pain
medication is a recommendation. Recommendation is a statement of what is needed or what
outcome is desired.
DIF: Applying TOP: Integrated Process: Communication and Documentation
ES
KEY: Teamwork and collaboration, SBAR
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
9. A nurse working on a cardiac unit delegated taking vital signs to an experienced assistive
personnel (AP). Four hours later, the nurse notes that the client9s blood pressure taken by the
AP was much higher than previous readings, and the client9s mental status has changed. What
TB
action by the nurse would most likely have prevented this negative outcome?
a. Determining if the AP knew how to take blood pressure
b. Double-checking the AP by taking another blood pressure
c. Providing more appropriate supervision of the AP
d. Taking the blood pressure instead of delegating the task
AN
ANS: C
Supervision is one of the five rights of delegation and includes directing, evaluating, and
following up on delegated tasks. The nurse would either have asked the AP about the vital
signs or instructed the AP to report them right away. An experienced AP would know how to
take vital signs and the nurse would not have to assess this at this point. Double-checking the
KS
work defeats the purpose of delegation. Vital signs are within the scope of practice for a AP
and are permissible to delegate. The only appropriate answer is that the nurse did not provide
adequate instruction to the AP.
DIF: Analyzing TOP: Integrated Process: Communication and Documentation
KEY: Teamwork and collaboration, Delegation
O
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
10. A newly graduated nurse in the hospital states that because of being so new, participation in
LU
quality improvement (QI) projects is not wise. What response by the precepting nurse is best?
a. <All staff nurses are required to participate in quality improvement here.=
b. <Even being new, you can implement activities designed to improve care.=
c. <It9s easy to identify what indicators would be used to measure quality.=
d. <You should ask to be assigned to the research and quality committee.=
TI
ANS: B
The preceptor would try to reassure the nurse that implementing QI measures is not out of line
for a newly licensed nurse. Simply stating that all nurses are required to participate does not
O
help the nurse understand how that is possible and is dismissive. Identifying indicators of
quality is not an easy, quick process and would not be the best place to suggest a new nurse to
start. Asking to be assigned to the QI committee does not give the nurse information about
how to implement QI in daily practice.
N
DIF: Applying TOP: Integrated Process: Communication and Documentation
S
, lOMoARcPSD| 240 059 64
KEY: Systems thinking, Quality improvement
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
11. A nurse is talking with a co-worker who is moving to a new state and needs to find new
employment there. What advice by the nurse is best?
a. Ask the hospitals there about standard nurse3client ratios.
b. Choose the hospital that has the newest technology.
c. Find a hospital that has achieved Magnet status.
d. Work in a facility affiliated with a medical or nursing school.
ES
ANS: C
Client Magnet status is awarded by The Joint Commission (TJC) and certifies that nurses can
demonstrate how best current evidence guides their practice. New technology doesn9t
necessarily mean that the hospital is safe. Affiliation with a health profession school has
several advantages, but safety is most important.
TB
DIF: Understanding
TOP: Integrated Process: Communication and Documentation
KEY: Evidence-based practice, Magnet status
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
AN
MULTIPLE RESPONSE
1. A nurse manager wishes to ensure that the nurses on the unit are practicing at their highest
levels of competency. Which areas would the manager assess to determine if the nursing staff
demonstrate competency according to the Institute of Medicine (IOM) report Health
Professions Education: A Bridge to Quality? (Select all that apply.)
KS
a. Collaborating with an interprofessional team
b. Implementing evidence-based care
c. Providing family-focused care
d. Routinely using informatics in practice
e. Using quality improvement in client care
O
f. Formalizing systems thinking when implementing care
ANS: A, B, D, E
The IOM report lists five broad core competencies that all health care providers should
LU
practice. These include collaborating with the interprofessional team, implementing
evidence-based practice, providing patient-focused care, using informatics in client care, and
using quality improvement in client care. Systems thinking is required for quality
improvement but is not a specified part of the IOM report.
TI
DIF: Remembering TOP: Integrated Process: Nursing Process: Assessment
KEY: Competencies, Institute of Medicine (IOM)
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
O
2. A nurse is interested in making interprofessional work a high priority. Which actions by the
nurse best demonstrate this skill? (Select all that apply.)
a. Consults with other disciplines on client care.
b. Coordinates discharge planning for home safety.
N
c. Participates in comprehensive client rounding.
d. Routinely asks other disciplines about client progress.
S
, lOMoARcPSD| 240 059 64
e. Shows the nursing care plans to other disciplines.
f. Delegate tasks to unlicensed personnel appropriately.
ANS: A, B, C, D, F
Collaborating with the interprofessional team involves planning, implementing, and
evaluating client care as a team with all other involved disciplines included. Simply showing
other caregivers the nursing care plan is not actively involving them or collaborating with
them.
DIF: Applying TOP: Integrated Process: Communication and Documentation
ES
KEY: Teamwork and collaboration, Interprofessional team
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
3. The nurse utilizing evidence-based practice (EBP) considers which factors when planning
care? (Select all that apply.)
a. Cost-saving measures
TB
b. Nurse9s expertise
c. Client preferences
d. Research findings
e. Values of the client
f. Plan-do-study-act model
AN
ANS: B, C, D, E
EBP consists of utilizing current evidence, the client9s values and preferences, and the nurse9s
expertise when planning care. It does not include cost-saving measures. The PDSA model is a
systematic model for quality improvement, but is not a specific component of EBP.
DIF: Remembering TOP: Integrated Process: Nursing Process: Planning
KS
KEY: Evidence-based practice (EBP)
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
4. A nurse manager wants to improve hand-off communication among the staff. What actions by
the manager would best help achieve this goal? (Select all that apply.)
O
a. Attend hand-off rounds to coach and mentor.
b. Create a template of suggested topics to include in report.
c. Encourage staff to ask questions during hand-off.
LU
d. Give raises based on compliance with reporting.
e. Provide education on the SBAR method of communication
ANS: A, B, C, E
The SBAR method of communication has been identified as an excellent method of
communication between health care professionals. It is a formalized structure consisting of
TI
Situation, Background, Assessment, and Recommendation/Request. Using a formalized
mechanism for communication helps ensure successful hand-off and fewer client errors. When
establishing this new format for report, the most helpful actions by the manager would be to
provide initial education on the process, develop a template with suggested topics under each
O
heading, attend rounds to coach and mentor, and encourage staff to ask questions to clarify
information. Basing raises on compliance would not be the most helpful method because
raises are often determined only once a year and are based on multiple criteria.
N
DIF: Applying TOP: Integrated Process: Communication and Documentation
KEY: Teamwork and collaboration, Communication
S
TEST BANK
Test Bank for Medical Surgical Nursing
ES
TB
AN
KS
O
LU
TI
O
N
S
TEST BANK
, lOMoARcPSD| 240 059 64
Chapter 01: Overview of Professional Nursing Concepts for Medical-Surgical Nursing
MULTIPLE CHOICE
1. A new nurse is working with a preceptor on a medical-surgical unit. The preceptor advises the
new nurse that which is the priority when working as a professional nurse?
a. Attending to holistic client needs
b. Ensuring client safety
c. Not making medication errors
ES
d. Providing client-focused care
ANS: B
All actions are appropriate for the professional nurse. However, ensuring client safety is the
priority. Health care errors have been widely reported for 25 years, many of which result in
client injury, death, and increased health care costs. There are several national and
TB
international organizations that have either recommended or mandated safety initiatives.
Every nurse has the responsibility to guard the client9s safety. The other actions are important
for quality nursing, but they are not as vital as providing safety. Not making medication errors
does provide safety, but is too narrow in scope to be the best answer.
DIF: Understanding TOP: Integrated Process: Nursing Process: Intervention
AN
KEY: Client safety
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
2. A nurse is orienting a new client and family to the medical-surgical unit. What information
does the nurse provide to best help the client promote his or her own safety?
a. Encourage the client and family to be active partners.
KS
b. Have the client monitor hand hygiene in caregivers.
c. Offer the family the opportunity to stay with the client.
d. Tell the client to always wear his or her armband.
ANS: A
Each action could be important for the client or family to perform. However, encouraging the
O
client to be active in his or her health care as a safety partner is the most critical. The other
actions are very limited in scope and do not provide the broad protection that being active and
involved does.
LU
DIF: Understanding TOP: Integrated Process: Teaching/Learning
KEY: Client safety
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
3. A nurse is caring for a postoperative client on the surgical unit. The client9s blood pressure
TI
was 142/76 mm Hg 30 minutes ago, and now is 88/50 mm Hg. What action would the nurse
take first?
a. Call the Rapid Response Team.
O
b. Document and continue to monitor.
c. Notify the primary health care provider.
d. Repeat the blood pressure in 15 minutes.
N
S
, lOMoARcPSD| 240 059 64
ANS: A
The purpose of the Rapid Response Team (RRT) is to intervene when clients are deteriorating
before they suffer either respiratory or cardiac arrest. Since the client has manifested a
significant change, the nurse would call the RRT. Changes in blood pressure, mental status,
heart rate, temperature, oxygen saturation, and last 2 hours9 urine output are particularly
significant and are part of the Modified Early Warning System guide. Documentation is vital,
but the nurse must do more than document. The primary health care provider would be
notified, but this is not more important than calling the RRT. The client9s blood pressure
would be reassessed frequently, but the priority is getting the rapid care to the client.
ES
DIF: Applying TOP: Integrated Process: Communication and Documentation
KEY: Rapid Response Team (RRT), Clinical judgment
MSC: Client Needs Category: Physiological Integrity: Physiological Adaptation
4. A nurse wishes to provide client-centered care in all interactions. Which action by the nurse
best demonstrates this concept?
TB
a. Assesses for cultural influences affecting health care.
b. Ensures that all the client9s basic needs are met.
c. Tells the client and family about all upcoming tests.
d. Thoroughly orients the client and family to the room.
AN
ANS: A
Showing respect for the client and family9s preferences and needs is essential to ensure a
holistic or <whole-person= approach to care. By assessing the effect of the client9s culture on
health care, this nurse is practicing client-focused care. Providing for basic needs does not
demonstrate this competence. Simply telling the client about all upcoming tests is not
providing empowering education. Orienting the client and family to the room is an important
KS
safety measure, but not directly related to demonstrating client-centered care.
DIF: Understanding TOP: Integrated Process: Culture and Spirituality
KEY: Client-centered care, Culture MSC: Client Needs Category: Psychosocial Integrity
5. A client is going to be admitted for a scheduled surgical procedure. Which action does the
O
nurse explain is the most important thing the client can do to protect against errors?
a. Bring a list of all medications and what they are for.
b. Keep the provider9s phone number by the telephone.
LU
c. Make sure that all providers wash hands before entering the room.
d. Write down the name of each caregiver who comes in the room.
ANS: A
Medication reconciliation is a formal process in which the client9s actual current medications
are compared to the prescribed medications at the time of admission, transfer, or discharge.
TI
This National client Safety Goal is important to reduce medication errors. The client would
not have to be responsible for providers washing their hands, and even if the client does so,
this is too narrow to be the most important action to prevent errors. Keeping the provider9s
O
phone number nearby and documenting everyone who enters the room also do not guarantee
safety.
DIF: Applying TOP: Integrated Process: Teaching/Learning
N
KEY: Client safety, Informatics
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
S
, lOMoARcPSD| 240 059 64
6. Which action by the nurse working with a client best demonstrates respect for autonomy?
a. Asks if the client has questions before signing a consent.
b. Gives the client accurate information when questioned.
c. Keeps the promises made to the client and family.
d. Treats the client fairly compared to other clients.
ANS: A
Autonomy is self-determination. The client would make decisions regarding care. When the
nurse obtains a signature on the consent form, assessing if the client still has questions is vital,
ES
because without full information the client cannot practice autonomy. Giving accurate
information is practicing with veracity. Keeping promises is upholding fidelity. Treating the
client fairly is providing social justice.
DIF: Applying TOP: Integrated Process: Caring KEY: Ethics, Autonomy
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
TB
7. A nurse asks a more seasoned colleague to explain best practices when communicating with a
person from the lesbian, gay, bisexual, transgender, and questioning/queer (LGBTQ)
community. What answer by the faculty is most accurate?
a. Avoid embarrassing the client by asking questions.
AN
b. Don9t make assumptions about his or her health needs.
c. Most LGBTQ people do not want to share information.
d. No differences exist in communicating with this population.
ANS: B
Many members of the LGBTQ community have faced discrimination from health care
KS
providers and may be reluctant to seek health care. The nurse would never make assumptions
about the needs of members of this population. Rather, respectful questions are appropriate. If
approached with sensitivity, the client with any health care need is more likely to answer
honestly.
DIF: Understanding TOP: Integrated Process: Teaching/Learning
O
KEY: Health care disparities, LGBTQ MSC: Client Needs Category: Psychosocial Integrity
8. A nurse is calling the on-call health care provider about a client who had a hysterectomy 2
LU
days ago and has pain that is unrelieved by the prescribed opioid pain medication. Which
statement comprises the background portion of the SBAR format for communication?
a. <I would like you to order a different pain medication.=
b. <This client has allergies to morphine and codeine.=
c. <Dr. Smith doesn9t like nonsteroidal anti-inflammatory meds.=
d. <This client had a vaginal hysterectomy 2 days ago.=
TI
ANS: B
O
N
S
, lOMoARcPSD| 240 059 64
SBAR is a recommended form of communication, and the acronym stands for Situation,
Background, Assessment, and Recommendation. Appropriate background information
includes allergies to medications the on-call health care provider might order. Situation
describes what is happening right now that must be communicated; the client9s surgery 2 days
ago would be considered background. Assessment would include an analysis of the client9s
problem; none of the options has assessment information. Asking for a different pain
medication is a recommendation. Recommendation is a statement of what is needed or what
outcome is desired.
DIF: Applying TOP: Integrated Process: Communication and Documentation
ES
KEY: Teamwork and collaboration, SBAR
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
9. A nurse working on a cardiac unit delegated taking vital signs to an experienced assistive
personnel (AP). Four hours later, the nurse notes that the client9s blood pressure taken by the
AP was much higher than previous readings, and the client9s mental status has changed. What
TB
action by the nurse would most likely have prevented this negative outcome?
a. Determining if the AP knew how to take blood pressure
b. Double-checking the AP by taking another blood pressure
c. Providing more appropriate supervision of the AP
d. Taking the blood pressure instead of delegating the task
AN
ANS: C
Supervision is one of the five rights of delegation and includes directing, evaluating, and
following up on delegated tasks. The nurse would either have asked the AP about the vital
signs or instructed the AP to report them right away. An experienced AP would know how to
take vital signs and the nurse would not have to assess this at this point. Double-checking the
KS
work defeats the purpose of delegation. Vital signs are within the scope of practice for a AP
and are permissible to delegate. The only appropriate answer is that the nurse did not provide
adequate instruction to the AP.
DIF: Analyzing TOP: Integrated Process: Communication and Documentation
KEY: Teamwork and collaboration, Delegation
O
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
10. A newly graduated nurse in the hospital states that because of being so new, participation in
LU
quality improvement (QI) projects is not wise. What response by the precepting nurse is best?
a. <All staff nurses are required to participate in quality improvement here.=
b. <Even being new, you can implement activities designed to improve care.=
c. <It9s easy to identify what indicators would be used to measure quality.=
d. <You should ask to be assigned to the research and quality committee.=
TI
ANS: B
The preceptor would try to reassure the nurse that implementing QI measures is not out of line
for a newly licensed nurse. Simply stating that all nurses are required to participate does not
O
help the nurse understand how that is possible and is dismissive. Identifying indicators of
quality is not an easy, quick process and would not be the best place to suggest a new nurse to
start. Asking to be assigned to the QI committee does not give the nurse information about
how to implement QI in daily practice.
N
DIF: Applying TOP: Integrated Process: Communication and Documentation
S
, lOMoARcPSD| 240 059 64
KEY: Systems thinking, Quality improvement
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
11. A nurse is talking with a co-worker who is moving to a new state and needs to find new
employment there. What advice by the nurse is best?
a. Ask the hospitals there about standard nurse3client ratios.
b. Choose the hospital that has the newest technology.
c. Find a hospital that has achieved Magnet status.
d. Work in a facility affiliated with a medical or nursing school.
ES
ANS: C
Client Magnet status is awarded by The Joint Commission (TJC) and certifies that nurses can
demonstrate how best current evidence guides their practice. New technology doesn9t
necessarily mean that the hospital is safe. Affiliation with a health profession school has
several advantages, but safety is most important.
TB
DIF: Understanding
TOP: Integrated Process: Communication and Documentation
KEY: Evidence-based practice, Magnet status
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
AN
MULTIPLE RESPONSE
1. A nurse manager wishes to ensure that the nurses on the unit are practicing at their highest
levels of competency. Which areas would the manager assess to determine if the nursing staff
demonstrate competency according to the Institute of Medicine (IOM) report Health
Professions Education: A Bridge to Quality? (Select all that apply.)
KS
a. Collaborating with an interprofessional team
b. Implementing evidence-based care
c. Providing family-focused care
d. Routinely using informatics in practice
e. Using quality improvement in client care
O
f. Formalizing systems thinking when implementing care
ANS: A, B, D, E
The IOM report lists five broad core competencies that all health care providers should
LU
practice. These include collaborating with the interprofessional team, implementing
evidence-based practice, providing patient-focused care, using informatics in client care, and
using quality improvement in client care. Systems thinking is required for quality
improvement but is not a specified part of the IOM report.
TI
DIF: Remembering TOP: Integrated Process: Nursing Process: Assessment
KEY: Competencies, Institute of Medicine (IOM)
MSC: Client Needs Category: Safe and Effective Care Environment: Safety and Infection Control
O
2. A nurse is interested in making interprofessional work a high priority. Which actions by the
nurse best demonstrate this skill? (Select all that apply.)
a. Consults with other disciplines on client care.
b. Coordinates discharge planning for home safety.
N
c. Participates in comprehensive client rounding.
d. Routinely asks other disciplines about client progress.
S
, lOMoARcPSD| 240 059 64
e. Shows the nursing care plans to other disciplines.
f. Delegate tasks to unlicensed personnel appropriately.
ANS: A, B, C, D, F
Collaborating with the interprofessional team involves planning, implementing, and
evaluating client care as a team with all other involved disciplines included. Simply showing
other caregivers the nursing care plan is not actively involving them or collaborating with
them.
DIF: Applying TOP: Integrated Process: Communication and Documentation
ES
KEY: Teamwork and collaboration, Interprofessional team
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
3. The nurse utilizing evidence-based practice (EBP) considers which factors when planning
care? (Select all that apply.)
a. Cost-saving measures
TB
b. Nurse9s expertise
c. Client preferences
d. Research findings
e. Values of the client
f. Plan-do-study-act model
AN
ANS: B, C, D, E
EBP consists of utilizing current evidence, the client9s values and preferences, and the nurse9s
expertise when planning care. It does not include cost-saving measures. The PDSA model is a
systematic model for quality improvement, but is not a specific component of EBP.
DIF: Remembering TOP: Integrated Process: Nursing Process: Planning
KS
KEY: Evidence-based practice (EBP)
MSC: Client Needs Category: Safe and Effective Care Environment: Management of Care
4. A nurse manager wants to improve hand-off communication among the staff. What actions by
the manager would best help achieve this goal? (Select all that apply.)
O
a. Attend hand-off rounds to coach and mentor.
b. Create a template of suggested topics to include in report.
c. Encourage staff to ask questions during hand-off.
LU
d. Give raises based on compliance with reporting.
e. Provide education on the SBAR method of communication
ANS: A, B, C, E
The SBAR method of communication has been identified as an excellent method of
communication between health care professionals. It is a formalized structure consisting of
TI
Situation, Background, Assessment, and Recommendation/Request. Using a formalized
mechanism for communication helps ensure successful hand-off and fewer client errors. When
establishing this new format for report, the most helpful actions by the manager would be to
provide initial education on the process, develop a template with suggested topics under each
O
heading, attend rounds to coach and mentor, and encourage staff to ask questions to clarify
information. Basing raises on compliance would not be the most helpful method because
raises are often determined only once a year and are based on multiple criteria.
N
DIF: Applying TOP: Integrated Process: Communication and Documentation
KEY: Teamwork and collaboration, Communication
S
