Uniqlo F2 Test Exam Guide Questions
and Answers
Corporate Statement - CORRECT ANSWER-1. Changing Clothes
2. Changing Conventional Wisdom
3. Change the World
FR Mission - CORRECT ANSWER-1. To create TRULY GREAT CLOTHING with NEW
AND UNIQUE VALUE and enable people all over the world to experience the joy,
happiness and satisfaction of wearing such great clothing.
2. To ENRICH PEOPLES LIVES through our UNIQUE CORPORATE ACTIVITIES and
to seek to grow and develop our company in unity with society
Our Values (V4lues) - CORRECT ANSWER-1. Approaching issues from the customers
perspective
2. Embracing innovation and challenges
3. Respecting and supporting individuals to foster both corporate/personal growth
4. Committing to ethical standards and correctness
Our Principles (be a good asian) - CORRECT ANSWER-1. Do everything possible for
our customers
2. Pursue excellence and aim for the highest possible level of achievement
3. Achieve strong results through the promotion of diversity and teamwork
4. Move speedily and decisively in everything we do
5. Conduct business in a very real way based on the current marketplace products and
facts
6. Act as global citizens with ethics and integrity
Basic Policy (how to act) - CORRECT ANSWER-1) Friendly Service
2) Courtesy
3) Cleanliness
4) Be Quick, be lively
5) Nothing out of stock / nothing unpopular (0-zeroes)
, 6) The customer must come first
Our Three Promises - CORRECT ANSWER-1) We promise to keep the sales floor
clean and tidy
2) We promise not to let advertised products sell out
3) We promise to accept returns and exchanges within 30 days
The Help-Yourself Method - CORRECT ANSWER-customers can move freely, as they
please enjoying the shopping experience, also having access to helpful explanations
from friendly staff whenever they feel the need.
Customers to enjoy shopping freely and at their own speed.
Helps to keep down costs with minimal number of staff.
Customers should be able to walk into a store to find
- layout displays
- POP sign and show cards
-baskets
Weekly Work Flow - CORRECT ANSWER-Monday: Markdown Pop setting
Tuesday: Markdown stickering
Thursday: Salesfloor preparation for the weekend, removal of old LO and installation of
new limited offer
Friday/Saturday/Sunday: focus on selling items
Sunday/thursday: LO removal
Shop Front - CORRECT ANSWER-Draw attention to the items that you wish to sell at
the front of the store so that customers know the moment they enter.
High-Volume Displays - CORRECT ANSWER-When creating an impressive shop floor,
stock items neatly according to colour and size for a nice display. The result will be an
increase in customer buying intention, which will lead to sales.
Chessboard Squares - CORRECT ANSWER-Central fixtures should arrange in an
orderly fashion so that they look like the "squares of a chessboard" from above. This will
enable customers to see the interior of the sales floor and make items easy to find.
Walkaway Lines - CORRECT ANSWER-are lines which guide customers. The longer
the walkaway line is, the further into the store customers will go, which will ensure that
customers closely look at all products. Walkway lines can be lengthened using various
techniques.
Aisle widths - CORRECT ANSWER-Main aisle
Midscale store: 1.8 - 2.5 m
Large scale: 2m or wider
and Answers
Corporate Statement - CORRECT ANSWER-1. Changing Clothes
2. Changing Conventional Wisdom
3. Change the World
FR Mission - CORRECT ANSWER-1. To create TRULY GREAT CLOTHING with NEW
AND UNIQUE VALUE and enable people all over the world to experience the joy,
happiness and satisfaction of wearing such great clothing.
2. To ENRICH PEOPLES LIVES through our UNIQUE CORPORATE ACTIVITIES and
to seek to grow and develop our company in unity with society
Our Values (V4lues) - CORRECT ANSWER-1. Approaching issues from the customers
perspective
2. Embracing innovation and challenges
3. Respecting and supporting individuals to foster both corporate/personal growth
4. Committing to ethical standards and correctness
Our Principles (be a good asian) - CORRECT ANSWER-1. Do everything possible for
our customers
2. Pursue excellence and aim for the highest possible level of achievement
3. Achieve strong results through the promotion of diversity and teamwork
4. Move speedily and decisively in everything we do
5. Conduct business in a very real way based on the current marketplace products and
facts
6. Act as global citizens with ethics and integrity
Basic Policy (how to act) - CORRECT ANSWER-1) Friendly Service
2) Courtesy
3) Cleanliness
4) Be Quick, be lively
5) Nothing out of stock / nothing unpopular (0-zeroes)
, 6) The customer must come first
Our Three Promises - CORRECT ANSWER-1) We promise to keep the sales floor
clean and tidy
2) We promise not to let advertised products sell out
3) We promise to accept returns and exchanges within 30 days
The Help-Yourself Method - CORRECT ANSWER-customers can move freely, as they
please enjoying the shopping experience, also having access to helpful explanations
from friendly staff whenever they feel the need.
Customers to enjoy shopping freely and at their own speed.
Helps to keep down costs with minimal number of staff.
Customers should be able to walk into a store to find
- layout displays
- POP sign and show cards
-baskets
Weekly Work Flow - CORRECT ANSWER-Monday: Markdown Pop setting
Tuesday: Markdown stickering
Thursday: Salesfloor preparation for the weekend, removal of old LO and installation of
new limited offer
Friday/Saturday/Sunday: focus on selling items
Sunday/thursday: LO removal
Shop Front - CORRECT ANSWER-Draw attention to the items that you wish to sell at
the front of the store so that customers know the moment they enter.
High-Volume Displays - CORRECT ANSWER-When creating an impressive shop floor,
stock items neatly according to colour and size for a nice display. The result will be an
increase in customer buying intention, which will lead to sales.
Chessboard Squares - CORRECT ANSWER-Central fixtures should arrange in an
orderly fashion so that they look like the "squares of a chessboard" from above. This will
enable customers to see the interior of the sales floor and make items easy to find.
Walkaway Lines - CORRECT ANSWER-are lines which guide customers. The longer
the walkaway line is, the further into the store customers will go, which will ensure that
customers closely look at all products. Walkway lines can be lengthened using various
techniques.
Aisle widths - CORRECT ANSWER-Main aisle
Midscale store: 1.8 - 2.5 m
Large scale: 2m or wider
