ISQS 3344 Flamm Exam 2 Questions And Answers With Verified Solutions Graded A+

5 lean principles - -eliminating waste -increasing speed and response throughout -improving quality (reducing variability) -reducing cost -maintaining respect for all workers assembly line balancing - -most difficult part of assembly -workers must be cost trained -U shaped assembly lines keep balance -process layout: flexible, high WIP -assembly layout: little flexibility , low WIP broad view of operations - "thats not my job" center of gravity method - -find location of distribution center that minimizes the distribution costs -considers: location of markets, volume of shipped goods, shipping cost cross docking - -no storing: save lots on items sitting in storage and time lost to both loading and unloading these items -EX:walmart goes straight from one truck bed to the next -EX: Kiva-robotic inventory system that is used to fetch inventory customer benefit package - -must support corporate/business strategy -needs to make product/service more valuable -customer needs to know who you are and what you selldesign new product reliability - -functional failure: the part/service fails right out of box, low quality -reliability failure: refers to the life of the product and how long it lasts -series -parallel eliminating waste - -anything that doesn't add value -people waste -un-streamlined layouts -goodhouse keeping -methods analysis employee role - -everyone is responsible for quality -genuine and meaningful respect for associates -decisions are made from the bottom up: EX- asking an operator instead of a CEO because operator has more experience external tasks - do as much prep as possible while present job is still working factor rating method - assign a weight for each factor in every location and the highest scored location is recommended good house keeping - -sort/ segregate -simplify/ straighten -shine/ sweep -standardize -sustain/ sef disipline improving quality(reducing variability) - -quality of source-total quality management increasing speed and response throughout - -Broad view of operations (understanding that operations is a part of a larger system) *need of personal responsibility for processes *how your actions impact the company as a whole -goal is to optimize or synchronize the entire value chain, not just a part *avoid narrow view: "thats not my job" *avoid sub-optimization