FIRE OFFICER I MID TERM STUDY GUIDE QUESTIONS AND ANSWERS WITH SOLUTIONS 2024 AHJ - ANSWER Authority Having Jurisdiction NFPA 1021 places fire officers in (4) categories or levels based on their assigned duties as follows: - ANSWER Level I: First Line Officer(supervisor) Level II: Mid Level Supervisor (supervisory/managerial) Level III: First Line Manager (managerial/administrative) Level IV: Department Manager or Chief (administrative) IAFC divides fire officer ranks into four levels - ANSWER Level I: Supervising fire officer (all company officers) Level II: Managing Fire Officer (battalion, district, and assistant Chiefs) Level III: Administrative Fire Officer (Chiefs in charge of divisions within the department) Level IV: Executive Fire Officer (Department Chief) Level I and Level II officers provide the first level of supervision for line functions including: - ANSWER -
Fire Suppression -Search and Rescue -EMS -Fire Prevention -Public Fire and Life Safety Education -Fire cause determination and arson investigation Officers also supervise and manage staff functions such as: - ANSWER Planning, training, logistics, administration, and finance Fire officers must have the following knowledge skills: - ANSWER Interpersonal communication skills, knowledge of basic administrative functions, supervisory and leadership skills, ability to plan and organize line function - ANSWER provide services directly to external customers based on the organizations mission statement and goals Staff/Support Functions - ANSWER Provide services to the line units (internal customers) based on the objectives established to attain the organization's goals. Company officers should remeber the old adage that they... - ANSWER are students of the position they aspire to, stewards of the position they hold, and teachers of those who are subordinate to them Training - ANSWER Instruction that emphasizes job specific learning objectives and traditional skill based teaching Education - ANSWER instruction that emphasizes knowledge based learning objectives that are not tie to a specific subject Certification - ANSWER results from tests or assessments that are given to personnel to determine their abilities to apply knowledge and skills Supervisor - ANSWER A person who is responsible for directing the performance of other people or employees. A new officer must - ANSWER -Understand the importance of the position. -Recognize the challenges, expectations, opportunities and commitment. -Know the responsibilities and the duties. -Act in an ethical manner. NFPA 1021 - ANSWER Standard for Fire Officer Professional Qualifications Leader - ANSWER A person who leads or directs a unit. Success as a company officer requires - ANSWER competency as a leader, ethical behavior, and supervisory skills that many new officers will have to develop In which role is a company supervisor MOST likely to to make decisions that provide motivation and satisfaction to maximize performance in the workplace - ANSWER Supervisor The company officer performs many functions including but not limited to - ANSWER provides leadership, acting as a role model, giving advice, providing representation for members to the administration, seeking to resolve interpersonal conflicts, applying c ounseling or coaching when necessary, directing the and ensuring readiness In which role is a company officer MOST likely to enforce what others percieve as unpopular or unfair policies or orders? - ANSWER Subordinate Roles of a Company Officer - ANSWER Supervisor, Subordinate, Public Servant Challenges that a new officer will encounter consist of learning and applying concepts such as - ANSWER Leadership, Ethics, Supervision, Responsibility, and Authority Perceptions of a new company officer are - ANSWER subjective In order to overcome personal challenges, a new company officer must: - ANSWER -Commit to the responsibilities, duties and requirements of the supervisory position -Show loyalty to the organization -Show loyalty toward company personnel -Act as a liaison -Support all types of education and training -Guard conversations -Accept criticism graciously and accept praise, honors, and advancement modestly -Lead by example -Praise in public; discipline in private -Project a professional image Company officers should rarely use their rank to - ANSWER grant complaince "Start tight, then go light" - ANSWER New company officer should remember it's is easier to start applying policies and procedures strictly then ease the restrictions Responsibility to subordinates includes: - ANSWER Adhering to and enforcing safety regulations in order to provide a safe work environment; also to represent their needs to the organization, provide ethical leadership, fair and just supervision, and educati onal/training opportunities. Responsibility to the organization includes: - ANSWER Administering all policies and procedures of the organization; represent the organization to members of the unit and public Responsibility to public includes: - ANSWER Providing effective and efficient professional service to the public and maintaining awareness that the public provides resources to the organization and being a steward of those resources Manager - ANSWER Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources. In terms of community and government relations, success of a fire service organization is directly proportional to - ANSWER it's community involvement Level I Fire Officers must be able to perform the following Human Resources management duties - ANSWER -Provide effective supervision for both emergency and non emergency activities -Assign tasks -Evaluate personnel performance -Provide company level training -Administer policies and procedures efficiently and equitably -Recommend actions when situations exceed their authority or ability
Fire Suppression -Search and Rescue -EMS -Fire Prevention -Public Fire and Life Safety Education -Fire cause determination and arson investigation Officers also supervise and manage staff functions such as: - ANSWER Planning, training, logistics, administration, and finance Fire officers must have the following knowledge skills: - ANSWER Interpersonal communication skills, knowledge of basic administrative functions, supervisory and leadership skills, ability to plan and organize line function - ANSWER provide services directly to external customers based on the organizations mission statement and goals Staff/Support Functions - ANSWER Provide services to the line units (internal customers) based on the objectives established to attain the organization's goals. Company officers should remeber the old adage that they... - ANSWER are students of the position they aspire to, stewards of the position they hold, and teachers of those who are subordinate to them Training - ANSWER Instruction that emphasizes job specific learning objectives and traditional skill based teaching Education - ANSWER instruction that emphasizes knowledge based learning objectives that are not tie to a specific subject Certification - ANSWER results from tests or assessments that are given to personnel to determine their abilities to apply knowledge and skills Supervisor - ANSWER A person who is responsible for directing the performance of other people or employees. A new officer must - ANSWER -Understand the importance of the position. -Recognize the challenges, expectations, opportunities and commitment. -Know the responsibilities and the duties. -Act in an ethical manner. NFPA 1021 - ANSWER Standard for Fire Officer Professional Qualifications Leader - ANSWER A person who leads or directs a unit. Success as a company officer requires - ANSWER competency as a leader, ethical behavior, and supervisory skills that many new officers will have to develop In which role is a company supervisor MOST likely to to make decisions that provide motivation and satisfaction to maximize performance in the workplace - ANSWER Supervisor The company officer performs many functions including but not limited to - ANSWER provides leadership, acting as a role model, giving advice, providing representation for members to the administration, seeking to resolve interpersonal conflicts, applying c ounseling or coaching when necessary, directing the and ensuring readiness In which role is a company officer MOST likely to enforce what others percieve as unpopular or unfair policies or orders? - ANSWER Subordinate Roles of a Company Officer - ANSWER Supervisor, Subordinate, Public Servant Challenges that a new officer will encounter consist of learning and applying concepts such as - ANSWER Leadership, Ethics, Supervision, Responsibility, and Authority Perceptions of a new company officer are - ANSWER subjective In order to overcome personal challenges, a new company officer must: - ANSWER -Commit to the responsibilities, duties and requirements of the supervisory position -Show loyalty to the organization -Show loyalty toward company personnel -Act as a liaison -Support all types of education and training -Guard conversations -Accept criticism graciously and accept praise, honors, and advancement modestly -Lead by example -Praise in public; discipline in private -Project a professional image Company officers should rarely use their rank to - ANSWER grant complaince "Start tight, then go light" - ANSWER New company officer should remember it's is easier to start applying policies and procedures strictly then ease the restrictions Responsibility to subordinates includes: - ANSWER Adhering to and enforcing safety regulations in order to provide a safe work environment; also to represent their needs to the organization, provide ethical leadership, fair and just supervision, and educati onal/training opportunities. Responsibility to the organization includes: - ANSWER Administering all policies and procedures of the organization; represent the organization to members of the unit and public Responsibility to public includes: - ANSWER Providing effective and efficient professional service to the public and maintaining awareness that the public provides resources to the organization and being a steward of those resources Manager - ANSWER Individual who accomplishes organizational objectives through effective and efficient handling of material and human resources. In terms of community and government relations, success of a fire service organization is directly proportional to - ANSWER it's community involvement Level I Fire Officers must be able to perform the following Human Resources management duties - ANSWER -Provide effective supervision for both emergency and non emergency activities -Assign tasks -Evaluate personnel performance -Provide company level training -Administer policies and procedures efficiently and equitably -Recommend actions when situations exceed their authority or ability
