[Company name]
CSP4801
Assignment 4
2024
QUESTIONS WITH ANSWERS
,CSP4801 Assignment 4 2024
1. Emotional intelligence is described as a skill that helps people
understand and manage their emotions and behaviours. It is therefore
deemed important that teachers help their learners understand and control
their emotions because “learning is likely to be more effective if educators
help to minimise stress and fear at school, teach students emotional
regulation strategies, and provide a positive learning environment that is
motivating to students” (Hinton, Miyamoto & Della-Chiesa, 2008). Lerato is
a newly qualified Mathematics and English First Additional Language
teacher at an under resourced primary school. Interested to understand the
concept of emotional intelligence, Lerato decided to explore her Grade 6
learners’ emotions by asking them to complete tasks in Mathematics and
English First Additional Language. She observed her learners while doing
their tasks and took some notes. The data she gathered showed that some
learners experienced positive emotions while others experienced negative
emotions during the task completion. The negative emotions included
frustration, boredom, annoyance, anger, lack of interest in doing the task
and some anxiety. The positive emotions included pride and happiness.
Using motivation and behavioural theories (and any relevant model),
design intervention strategies or guidelines to help Lerato address the
negative emotions the learners experienced. (25) Marking guide Level
Understanding and Application of Theories (25) 5 (Excellent)
Comprehensive understanding and exceptional application of EI,
motivation, and behavioural theories, with insightful connections.
Innovative, well-thought-out, detailed, and highly relevant strategies that
, are feasible and likely to be effective. 4 (Good) Good understanding and
solid application of EI, motivation, and behavioural theories, with some
insightful connections. Well-designed and detailed strategies that are
relevant, feasible, and likely to be effective. 3 (Satisfactory) Satisfactory
understanding and adequate application of EI, motivation, and behavioural
theories, with basic connections. Adequately designed strategies that are
relevant and feasible but may have minor effectiveness issues. 2 (Needs
Improvement) Limited understanding and weak application of EI,
motivation, and behavioural theories, with weak connections. Poorly
designed strategies with significant gaps in relevance, feasibility, or
effectiveness. 1 (Poor) Minimal understanding and poor application of EI,
motivation, and behavioural theories, with no clear connections. Strategies
are not relevant or feasible and unlikely to be effective.
To help Lerato address the negative emotions her learners experience
during task completion, intervention strategies can be designed using
theories of emotional intelligence (EI), motivation, and behaviour. The
following guidelines incorporate these theories to create a supportive
learning environment and enhance learners' emotional regulation and
motivation.
Understanding and Application of Theories
1. Emotional Intelligence (EI)
o Goleman’s EI Framework: Focuses on self-awareness, self-
regulation, motivation, empathy, and social skills. Lerato can
help learners develop these components to better manage their
emotions.
CSP4801
Assignment 4
2024
QUESTIONS WITH ANSWERS
,CSP4801 Assignment 4 2024
1. Emotional intelligence is described as a skill that helps people
understand and manage their emotions and behaviours. It is therefore
deemed important that teachers help their learners understand and control
their emotions because “learning is likely to be more effective if educators
help to minimise stress and fear at school, teach students emotional
regulation strategies, and provide a positive learning environment that is
motivating to students” (Hinton, Miyamoto & Della-Chiesa, 2008). Lerato is
a newly qualified Mathematics and English First Additional Language
teacher at an under resourced primary school. Interested to understand the
concept of emotional intelligence, Lerato decided to explore her Grade 6
learners’ emotions by asking them to complete tasks in Mathematics and
English First Additional Language. She observed her learners while doing
their tasks and took some notes. The data she gathered showed that some
learners experienced positive emotions while others experienced negative
emotions during the task completion. The negative emotions included
frustration, boredom, annoyance, anger, lack of interest in doing the task
and some anxiety. The positive emotions included pride and happiness.
Using motivation and behavioural theories (and any relevant model),
design intervention strategies or guidelines to help Lerato address the
negative emotions the learners experienced. (25) Marking guide Level
Understanding and Application of Theories (25) 5 (Excellent)
Comprehensive understanding and exceptional application of EI,
motivation, and behavioural theories, with insightful connections.
Innovative, well-thought-out, detailed, and highly relevant strategies that
, are feasible and likely to be effective. 4 (Good) Good understanding and
solid application of EI, motivation, and behavioural theories, with some
insightful connections. Well-designed and detailed strategies that are
relevant, feasible, and likely to be effective. 3 (Satisfactory) Satisfactory
understanding and adequate application of EI, motivation, and behavioural
theories, with basic connections. Adequately designed strategies that are
relevant and feasible but may have minor effectiveness issues. 2 (Needs
Improvement) Limited understanding and weak application of EI,
motivation, and behavioural theories, with weak connections. Poorly
designed strategies with significant gaps in relevance, feasibility, or
effectiveness. 1 (Poor) Minimal understanding and poor application of EI,
motivation, and behavioural theories, with no clear connections. Strategies
are not relevant or feasible and unlikely to be effective.
To help Lerato address the negative emotions her learners experience
during task completion, intervention strategies can be designed using
theories of emotional intelligence (EI), motivation, and behaviour. The
following guidelines incorporate these theories to create a supportive
learning environment and enhance learners' emotional regulation and
motivation.
Understanding and Application of Theories
1. Emotional Intelligence (EI)
o Goleman’s EI Framework: Focuses on self-awareness, self-
regulation, motivation, empathy, and social skills. Lerato can
help learners develop these components to better manage their
emotions.
