Test Bank
Ch01, CH. 1, Strategic Implications of a
Dynamic HRM Environment
T/F
1. Multinational corporations became common place in the_ 1920s.
ANSWER: False
-: Page:4, UNDERSTANDING CULTURAL ENVIRONMENTS
2. According to the_ futurist Alvin Toffler, modern civilization has evolved over four “waves”.
ANSWER: False
-: Page:6, THE_ CHANGING WORLD OF TECHNOLOGY
1
,Test Bank
3. Most organizations take a ‘melting pot’ approach to diversity.
ANSWER: False
-: Page:12, WORKFORCE DIVERSITY
4. Your text foresees an end to the_ labor shortage within the_ next year or two due to population and
technology shifts.
ANSWER: False
-: Page:15, Do We Have a Shortage of Skilled Labor?
5. Quality management is an organizational commitment to continuous process of improvement that
expands the_ definition of customer to include everyone involved in the_ organization.
ANSWER: True
-: Page:19, CONTINUOUS IMPROVEMENT PROGRAMS
1. Continuous improvement programs aim at constantly improving the_ quality of products and
services.
2
,Test Bank
ANSWER: True
-: Page:19, CONTINUOUS IMPROVEMENT PROGRAMS
7. Work process engineering focuses on radical changes in an organization.
ANSWER: True
-: Page:20, Work Process Engineering
8. Part-time employees are those employees who work fewer than 40 hours a week.
ANSWER: True
-: Page:16, EXHIBIT 1-3 – The_ Contingent Workforce
9. Employee involvement is increased when managers make clear, forceful decisions for
subordinates.
ANSWER: False
-: Page:21, How Organizations Involve Employees
3
, Test Bank
10. Recent corporate scandals have created a lack of trust for management.
ANSWER: True
-: Page:22, A LOOK AT ETHICS
MATCHING KEY TERMS AND DEFINITIONS
a) Multinational Corporations
b) Technology
c) Contingent workforce
d) Baby-boomers
e) Knowledge workers
f) Outsourcing
g) Downsizing
h) Global village
i) Core employees
j) Rightsizing
k) Workforce diversity
l) Ethics
4
Ch01, CH. 1, Strategic Implications of a
Dynamic HRM Environment
T/F
1. Multinational corporations became common place in the_ 1920s.
ANSWER: False
-: Page:4, UNDERSTANDING CULTURAL ENVIRONMENTS
2. According to the_ futurist Alvin Toffler, modern civilization has evolved over four “waves”.
ANSWER: False
-: Page:6, THE_ CHANGING WORLD OF TECHNOLOGY
1
,Test Bank
3. Most organizations take a ‘melting pot’ approach to diversity.
ANSWER: False
-: Page:12, WORKFORCE DIVERSITY
4. Your text foresees an end to the_ labor shortage within the_ next year or two due to population and
technology shifts.
ANSWER: False
-: Page:15, Do We Have a Shortage of Skilled Labor?
5. Quality management is an organizational commitment to continuous process of improvement that
expands the_ definition of customer to include everyone involved in the_ organization.
ANSWER: True
-: Page:19, CONTINUOUS IMPROVEMENT PROGRAMS
1. Continuous improvement programs aim at constantly improving the_ quality of products and
services.
2
,Test Bank
ANSWER: True
-: Page:19, CONTINUOUS IMPROVEMENT PROGRAMS
7. Work process engineering focuses on radical changes in an organization.
ANSWER: True
-: Page:20, Work Process Engineering
8. Part-time employees are those employees who work fewer than 40 hours a week.
ANSWER: True
-: Page:16, EXHIBIT 1-3 – The_ Contingent Workforce
9. Employee involvement is increased when managers make clear, forceful decisions for
subordinates.
ANSWER: False
-: Page:21, How Organizations Involve Employees
3
, Test Bank
10. Recent corporate scandals have created a lack of trust for management.
ANSWER: True
-: Page:22, A LOOK AT ETHICS
MATCHING KEY TERMS AND DEFINITIONS
a) Multinational Corporations
b) Technology
c) Contingent workforce
d) Baby-boomers
e) Knowledge workers
f) Outsourcing
g) Downsizing
h) Global village
i) Core employees
j) Rightsizing
k) Workforce diversity
l) Ethics
4
