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COM2602 Assignment 1 Semester 2 2024

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QUESTIONS AND ANSWERS COM2602 Assignment 1 Semester 2 2024

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COM2602
Assignment 1
Semester 2 2024
QUESTIONS WITH COMPLETE ANSWERS

,COM2602 Assignment 1 Semester 2 2024



QUESTION 1

COMMUNICATION IN THE ORGANISATION

1.1 There is a debate between communicators in the field of organisational
communication regarding the role of communication. Some commentators view
communication as a tactical activity in the organisation, manifested in such
practices as public relations or advertising. On the other hand, other
communicators argue that, in fact, communication has a strategic role in the
organisation. Taking this scenario into consideration:

1.1.1 Discuss the concept of strategy and its extensions. (15)

1.1.2 Explain whether communication has a strategic role or not. (10) [25] 16

1.1.1 Discuss the Concept of Strategy and Its Extensions (15)

Concept of Strategy:

Strategy is a comprehensive plan to achieve long-term goals. It involves setting
objectives, analyzing competitive environments, and allocating resources to gain a
competitive advantage. Strategies are vital for guiding organizations towards their
visions and missions.

Extensions of Strategy:

1. Corporate Strategy:

o Definition: Focuses on the overall scope and direction of an
organization. It determines the markets or industries the organization
should compete in.

, o Example: Decisions about diversification, mergers and acquisitions,
and resource allocation across business units.

2. Business Strategy:

o Definition: Concerns how an organization will compete in a
particular market. It involves positioning, competitive advantage, and
responding to market changes.

o Example: Differentiation or cost leadership strategies.

3. Functional Strategy:

o Definition: Deals with the specific actions and goals of individual
departments or functions within the organization.

o Example: Marketing strategies for product promotion, HR strategies
for talent acquisition and retention.

4. Operational Strategy:

o Definition: Involves the day-to-day operations necessary to achieve
tactical objectives and support higher-level strategies.

o Example: Production schedules, quality control measures, and
logistics management.

5. Strategic Planning:

o Definition: A systematic process of envisioning a desired future and
translating this vision into broadly defined goals and a sequence of
steps to achieve them.

o Example: Annual strategic planning sessions where leadership
reviews and updates the strategic plan.

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