grooming quiz #1
what are the areas especially valnurable to injury duuring groming - ANS-the base of ear
leather, the tuck up/flank, throat area, armpit, pads and cheek.
why is it important to be able to determine dog emotions - ANS-prevent injury, prevent bad
experiences for dog and pet owner, know how to approach and handle the dog
how can you tell if a dog is happy - ANS-ears up, tail relaxed or up and wagging
how do you tell a nervous/anxious dog - ANS-ears low and back, eyes hidden, head turned
away, tail low and slightly curled, trembling, urinate, head down
fearful dog - ANS-ears low and back, wrinkled brow, tail straight out, averted gaze, teeth, fear
biters
aggressive dog - ANS-ears high and erect, lips pulled back, exposed teeth, hair stands up, tail
up and full
what do you do during check in to expose any conditions or prevent the grooming process -
ANS-a thorough assessment of the pet's general health
why do you need to do a thorough health assessment before grooming - ANS-to expose any
conditions that could hinder or prevent grooming
can most senior pets go through grooming without any probems - ANS-yes
what are some examples of special care for seniour pets when grooming - ANS-treat them
special, do not keep them too long, they can get stuff, give them something soft to lay on they
get very tired from the experience. use the right dryers, they may need extra water, do not let
them loose.
at what age is a senior for dogs 0-20 pounds - ANS-8 years
how old is senior for 21-89 pounds - ANS-7 years
how old is a senior are 90 pound and over dogs - ANS-5-6 years
how old is senior for cats - ANS-7-8 years
, why is it important to learn how to handle challenging pets - ANS-so you do not get hurt, to
maintain a good relationship with the customer who loves the pet and to protect the pet. so
other pet groomers do not become uncomfortable.
what should you do if you feel stressed by a challenging pet - ANS-take a break, secure the pet
and stop grooming before you are both calmer
what can you do to groom a challenging pet - ANS-muzzle the dog but do not let the owners see
it, calm the pet, talk to the pet, sedate the pet
is it ok to ever send the pet home un groomed - ANS-yes, explain to the customer why and
remain calm friendly and sensitive to the customer.
how to explain to the customer if a challenging pet needs to be sent home from grooming -
ANS-explain the behavior of the dog, the steps you took to try and calm it, explain that grooming
is unsafe for the pet right now, suggest other options like a vet to groom
what is the name of a good sedetive for a challenging pet - ANS-trazadone or azipramine
what to do before grooming - ANS-mentally prepare for the day, have paperwork ready,
organize supplies and equipment. (do cages have water? are all brushes and towels clean? )
check appointment book to see who is coming today
how to deal with phone appointments - ANS-1. review appointment book for available times
2. answer the phone
3. provide a price estimate
4. schedule appointment
5. use proper etiquette
6. do not over book
how to receive the customer - ANS-1. greet them and pet, examine the dog
2.fill out info card (include how they want the hair cut)
3. estimate price
4. offer additional services
grooming salon standards - ANS-1. ensure animal and people safety
2. create a pleasant salon environment (mask wet dog smell with candle)
3. wear appropriate clothes and shoes
4. follow all grooming and safety standards
when do extra services happen - ANS-in the tub
grooming standards - ANS-do not put pressure on yourself and give yourself enough time to not
stress.
what are the areas especially valnurable to injury duuring groming - ANS-the base of ear
leather, the tuck up/flank, throat area, armpit, pads and cheek.
why is it important to be able to determine dog emotions - ANS-prevent injury, prevent bad
experiences for dog and pet owner, know how to approach and handle the dog
how can you tell if a dog is happy - ANS-ears up, tail relaxed or up and wagging
how do you tell a nervous/anxious dog - ANS-ears low and back, eyes hidden, head turned
away, tail low and slightly curled, trembling, urinate, head down
fearful dog - ANS-ears low and back, wrinkled brow, tail straight out, averted gaze, teeth, fear
biters
aggressive dog - ANS-ears high and erect, lips pulled back, exposed teeth, hair stands up, tail
up and full
what do you do during check in to expose any conditions or prevent the grooming process -
ANS-a thorough assessment of the pet's general health
why do you need to do a thorough health assessment before grooming - ANS-to expose any
conditions that could hinder or prevent grooming
can most senior pets go through grooming without any probems - ANS-yes
what are some examples of special care for seniour pets when grooming - ANS-treat them
special, do not keep them too long, they can get stuff, give them something soft to lay on they
get very tired from the experience. use the right dryers, they may need extra water, do not let
them loose.
at what age is a senior for dogs 0-20 pounds - ANS-8 years
how old is senior for 21-89 pounds - ANS-7 years
how old is a senior are 90 pound and over dogs - ANS-5-6 years
how old is senior for cats - ANS-7-8 years
, why is it important to learn how to handle challenging pets - ANS-so you do not get hurt, to
maintain a good relationship with the customer who loves the pet and to protect the pet. so
other pet groomers do not become uncomfortable.
what should you do if you feel stressed by a challenging pet - ANS-take a break, secure the pet
and stop grooming before you are both calmer
what can you do to groom a challenging pet - ANS-muzzle the dog but do not let the owners see
it, calm the pet, talk to the pet, sedate the pet
is it ok to ever send the pet home un groomed - ANS-yes, explain to the customer why and
remain calm friendly and sensitive to the customer.
how to explain to the customer if a challenging pet needs to be sent home from grooming -
ANS-explain the behavior of the dog, the steps you took to try and calm it, explain that grooming
is unsafe for the pet right now, suggest other options like a vet to groom
what is the name of a good sedetive for a challenging pet - ANS-trazadone or azipramine
what to do before grooming - ANS-mentally prepare for the day, have paperwork ready,
organize supplies and equipment. (do cages have water? are all brushes and towels clean? )
check appointment book to see who is coming today
how to deal with phone appointments - ANS-1. review appointment book for available times
2. answer the phone
3. provide a price estimate
4. schedule appointment
5. use proper etiquette
6. do not over book
how to receive the customer - ANS-1. greet them and pet, examine the dog
2.fill out info card (include how they want the hair cut)
3. estimate price
4. offer additional services
grooming salon standards - ANS-1. ensure animal and people safety
2. create a pleasant salon environment (mask wet dog smell with candle)
3. wear appropriate clothes and shoes
4. follow all grooming and safety standards
when do extra services happen - ANS-in the tub
grooming standards - ANS-do not put pressure on yourself and give yourself enough time to not
stress.
