BUSMHR 3200 - Exam 2 tophat Questions + Answers Graded A+

______ can be described as limited number of people who (1) are usually in proximity to each other, (2) use many sensory channels, and (3) are able to provide immediate feedback - interpersonal communication **all of following are conditions in which members are most likely to enforce norms except - **when norms clarify the role for each member **Brett just joined a warehouse staff of a large distribution center. His tasks involve picking, sorting, and cataloging the merchandise that comes into the warehouse. Hes not sure how to perform his tasks since every warehouse he's worked in performs these duties differently. In order to help Brett succeed and build a strong foundation for his future success, his manager would most likely use the _______ style of leadership - **telling **employees at kendrick's company have decided to go on strike because the company announced it will be cutting health insurance benefits. the reduction of these benefits is affecting employee perceptions of which form of justice? - **distributive **Keith informs his employees that the company Wi-Fi is for tasks related to their jobs and not for personal use. When they are in a meeting and need information about something not related to the project they are discussing, he makes sure to demonstrate how he uses his data and not the company wifi to secure the information. Keiths actions are an example of __________ leadership - **ethical a leader who exhibits ______ behaviors is recommended when creating an upper management team with diverse members because this type of leader is willing to listen to understand another person - transformational a manager that uses ____ influence tactic promises that favors will be granted in return for following a request - exchange a moral person is someone who is - trustworthya sender knows whether the message was received as intended through the use of the receiver's - feedback Bradley notices that some members of his work group have begun arguing with one another and are questioning responsibility of individual team members. Others in the group are trying to force their agenda on the whole group. These are typical examples of a group in the _______ stage of team development - storming Jonah has trust in the CEO of his company because he believes she has good values and makes ethical decisions. this demonstrates the notion of perceived _____ - integrity Pete is construction foreman, It is his job to coordinate the activities of the employees working at the construction site. Because of this, when Pete directs a crew to work on certain tasks before others his workers comply with his requests. this is an example of _______ power - legitimate Randy is part of a team tasked with the specific issue of how to lower production costs. Although Randy is part of the firm's finance department, the team also includes employees from production and engineering. The team will meet once a week to develop a solution and how to implement it. This is an example of a ______ team - problem solving task groups are - formed by management to accomplish certain organizational goals the 3 primary components of transactional leader are 1) provide contingent rewards, 2) exhibit active management by exception, and 3) - emphasize passive management by exception the biggest limitation of the behavioral model is the lack of attention it gives to the effects of - situations the conditions that surround and influence the life of an individual, group, or organization are its cultural - contextthe negotiator's dilemma occurs when - a negotiator favors self serving outcomes that minimize mutual gain the process of communicating by using facial expression, gestures, postures, emotional tones of voice, grooming, clothing, colors, and use of space is called - nonverbal communication there are four main reasons why it is difficult to promote fairness in the workplace. which of these is NOT one of those reasons? - most managers don't feel it is their job to be fair when employees have a positive perception of justice in their company, one positive outcome is - organizational commitment when Phoebe and Manuel offered different solutions for reducing shipping costs they realized that by combining ideas the company would save even more money. this is an example of - synergy which of the following accurately describes propensity to trust? - some people are simply more trusting than others which of the following characterizes an effective team? - team members experience a sense of freedom to be themselves while feeling a sense of belonging with others which of the following is a key task for a mediator? - ensure mutual motivation which of the following is NOT one of the 5 interpersonal sources of power? - rational which one of the following may be the greatest barrier to communication because it involves judging others from our own cultural point of view - ethnocentrism which type of conflict has been found to actually have a positive effect on team performance because it can simulate critical thinking? - task