MB-910 exam study guide with verified solutions.

MB-910 exam study guide with verified solutions. Exporting D365 views to Excel - answerCan be static worksheet or dynamic worksheet or dynamic PivotTable SharePoint in D365 - answerCan configure integration of SharePoint into D365, you'll see 'Documents' within a record where you can see files related to the record that are shared in SP Menu items within the Documents tab on a record - answer-Document Location: Allows you to switch b/w the document location display in D365 and another location if you have setup more than one document location. -Open Location: This will open the current documents location displayed in SharePoint. -Add Location: This will allow you to add another document location on SP and give it a name that will be displayed in D365. -Edit Location - This will allow you to rename the location and edit the location on SharePoint. Effort management - answerProject management sub-discipline for effective and efficient use of time and resources to perform activities regarding quantity, quality, and direction Gantt Chart - answerType of chart that illustrates a project schedule. It illustrates the start and finish dates of the terminal elements and summary elements of a project Level of Effort (LOE) - answerSupport activity which doesn't lend itself to the measurement of a discrete accomplishment such as an activity, project budget accounting, or customer liaison Practice Manager - answerIndividual responsible for managing the end-to-end implementation of a company's overall business strategies Resource Leveling - answerA scheduling calculation that delays activities such that resource usage is kept below specified limits. AKA Resource limited scheduling Work Breakdown Structure (WBS) - answerA method that defines a project and groups the project's discrete work elements that helps organize and define the total work-scope of the project Project Service Lifecycle - answer1. Initiation- Scope, deliverables, stakeholders 2. Planning- Create plan, estimate budget, gather resources 3. Execution- Create tasks, communicate, manage budget 4. Closure- Analyze performance, document project closure Contacts - answerRepresents individuals that Dynamics 365 marketing content and activities are targeted to Segments - answerGroups related contacts together so you can target them with customer journeys Subscription Lists - answerStores details related to contacts who have elected to opt out of marketing emails Marketing Execution - answerThe marketing execution section is where you will define and manage the key components that drive your marketing efforts; includes marketing emails, social posts, and customer journeys Marketing Emails - answerRepresents email content sent to contacts; Items like images, videos, and other components can be stored in D365 Marketing so they can be easily used and reused in marketing email content Social Posts - answerAllows you to author and schedule social media content that can be posted to popular social media platforms such as Facebook, Twitter, and LinkedIn Customer Journeys - answerGraphical interface that helps you visualize, create, and automate the journey customers take on their way to making a purchase. Leads - answerRepresent an expression of interest by a contact based on their interactions with your marketing efforts. Once a lead has expressed a specified amount of interest, they are considered sales ready and are ready to be handled by D365 Sales Scoring Models - answerUsed to calculate a lead's score or level of interest based on scorable interactions such as opening an email, submitting a landing page, visiting your website, or attending an event. Scoring models help to define when a lead is ready to be considered sales ready. Redirect URLs - answerLinks that redirect through your D365 Marketing server on their way to some other piece of content that the person who clicked the link is actually looking for Content Blocks - answerBlocks of common content that can be reused in multiple emails, forms, and/or pages Customer Insights - answerUnifies customer data form multiple data sources into a single profile; Brings together your organization transactional, behavioral, and demographic data across all your data silos to create a 360 view of your customers. You can analyze customer interactions and usage with cross-channel analytics and harness the data to drive informed decisions, automate processes, and personalize customer engagement across channels