University of Houston MANA 3335 Exam # 1 Questions With 100% Correct Ans..

Business Confidence Indices - Show managers' level of confidence about future business growth. Characteristics of External Environments - Environmental Change, Environment Complexity, Recourse Scarcity, Uncertainty Competitive Advantages Through People - 1.) Employment Security 2.) Selective Hearing 3.) Self-Managed Teams 4.) Decentralization 5.) High wages contingent on organizational performance 6.) Training and Skill Development 7. ) Reduction of Status Differences 8.) Sharing Information Competitors - Companies in the same industry that sells similar products or services. Competitors Analysis - A process of monitoring the competition that involves identifying competition, analyzing their moves, and determining their strengths and weaknesses. Conceptual Skills - Ability to: 1.) see the organization as a whole, understand how the different parts affect each other & 2.) Recognize how the company fits into or is affected by its environment. Conventional Level of Moral Development - The second level of moral development, , in which people make decisions that conform to societal expectations Decentralization - Allows employees closest to problems, production and clients to make timely decisions.Decisional Roles: Disturbance Handler - Managers respond to pressures and problems that demand immediate attention and action. Decisional Roles: Entrepreneur - Managers adapt themselves, their subordinates, and their units to change. Decisional Roles: Negotiator - Managers negotiate schedules, projects, resources, and employee raises. Decisional Roles: Resource Allocator - Managers decide who gets what resources and in what amounts. Dynamic Environment - Rate of change is fast Economic Responsibility - A company's social responsibility to make a profit by producing a valued product or service. Effectiveness - Accomplishing tasks that help fulfill organizational objectives such as customer service and satisfaction. Efficiency - Getting work done with a minimum of effort, expense, or waste. Employment Security - Employees and innovate and increase the profitability of an organization without the fear of losing their job. Environmental Change - Rate at which a company's general and specific environment change Environmental Complexity - Number and intensity of external factors in the environment that affect organizationsEnvironmental Complexity: Complex Environment - Includes many factors Environmental Complexity: Simple Environment - Includes few factors