P8 Explain how products and processes must be
adapted for international markets by a selected
business.
Strategies for operating internationally
Tesco uses outsourcing as another method of selecting another agency or business
to run services on behalf of their company. According to (News.bbc.co.uk, 2018),
Tesco moved/offered 420 jobs to India from the United Kingdom. Tesco outsourced
was and still is used to perform various functions involving running they payroll
system, producing accounts and call centres, as well as for the company’s marketing
and research and development.
Outsourcing enables Tesco to attain its corporate objectives and continually focus on
what needs to be done. For instance, by outsourcing call centres and marketing,
Tesco can still enhance its sales volume and revenue for the offered products and
services, while by being able to deliver their core purpose effectively which is
providing high-quality products at a great value.
There are immense numbers of advantages of outsourcing such as in the
development of Tesco’s flexibility and have access to individuals who have expert
and specialist skills on the proposed job roles, whilst encouraging cost-effectiveness
as costs are under control through the given contracts and arrangements. In addition
to that, outsourcing is also less risky as they’re professional individuals/businesses
who are trusted, alongside having a contract agreement with Tesco. Therefore, all
the allocated jobs are in great hands and can be done without any aspect of poor-
performance and possibly legal issues.
Nonetheless, there are downfalls of using outsourcing as Tesco is reliant on its third
party, and which the company could be possibly tied up to that third party, implying
that finding another business to outsource can be difficult. Additionally, since Tesco
won’t be able to monitor and manage the third party, there’s a probability of having
lack of control, which could negatively affect the quality of their performance.
Regardless of performance-related issues, there are also hidden costs involved such
as the cost of unplanned and unforeseen risks.
Tesco selected outsourcing as a strategy to operate internationally due to its
numerous benefits to the company; nevertheless, there are areas to consider finding
out if the chosen strategy is suitable for Tesco’s business expansion.
The speed of establishing operations
Tesco will have a long-term business strategy due to several opportunities
such as higher sales as India has 1.324 billion, implying that expanding and
outsourcing in India will increase their ability to boost sales, and profit, as well
as increase branding and possibly, get a percentage of market share.
Tesco has sufficient money available for their outsourcing in assuring that
their operation is efficient and can move forward promptly.