MEPAP II Questions And Answers Rated A+

"Employment at will" - A common law doctrine under which either party may terminate an employment relationship at any time for any reason, unless a contract specifies otherwise accountability - ability to answer for one's own actions Being responsible for one's own actions action plan - a multistep strategy to identify and achieve your goals A list of steps which help individuals achieve their goals by describing the tasks necessary to the completion of the goal. Age Discrimination Act - Protect those 40 and older from discimination audit - a thorough review - can be associated with the charts/medical records or various programs or services. Authority - The right to use power Budget - an estimate of income and expenditure for a set period of time Capital expense - Large and extraordinary purchases of durable items with an extended useful life, like vans or computers coaching - communicating with someone for the direct purpose of improving the person's on-thejob performance or behavior is a kind of one-on-one communication used by managers to improve an employee's on-the-job performance or behavior. Collaboration - the act of working togetherClose cooperation communication process - The steps between a source and a receiver that result in the transfer and understanding of meaning. the transfer of a message from a sender to a receiver sender, message, receiver, feedback Conflict - A struggle between two opposing forces A perceived incompatibility of actions, goals, or ideas. Contingency Plan - Planning for unexpected events, and having a back up plan continuous quality improvement - More of a team approach to quality assurance where the team participates in evaluating each other. control - The final step in management. Determining if the plans you established have been met. If not, introducing means to resolve and upgrade service. corporate climate - Corporate climate - A set of properties of the work environment perceived by the employees Corporate culture - the attitudes or beliefs that are shared by a particular organisation A way of behaving, thinking, and acting that is learned and shared by the organization's members. delegation - The assignment of new or additional responsibilities to a subordinate. Giving away authority Departmental goals - Specific actions for the department. Provides focus and direction for staffdirecting - Providing the necessary leadership to the group supervised. Ethics - Moral practice A system of moral principles.