Essentials Of Contemporary Management 7th Edition by Gareth
Jones, Jennifer George, and Jane Haddad
TABLE OF CONTENTS:
PART 1: MANAGEMENT
CHAPTER 1: Managers and Managing
CHAPTER 2: Managing the Organizational Environment
PART 2: PLANNING
CHAPTER 3: Managing Decision Making
CHAPTER 4: Managing Planning and Strategy
PART 3: ORGANIZING
CHAPTER 5: Managing Organizational Structure
CHAPTER 6: Managing Information and Communication
CHAPTER 7: Managing Human Resources
PART 4: LEADING
CHAPTER 8: Managing Motivation
CHAPTER 9: Managing Leadership
CHAPTER 10: Managing Teams
PART 5: CONTROLLING
CHAPTER 11: Managing Control and Operations
CHAPTER 12: Managing Change
,CHAPTER 1
1) Henry Mintzberg grouped ________ roles into ________ broad categories.
A) 12, 4
B) 10, 3
C) 7, 3
D) 12, 3
E) 10, 12
2) Which of the following contribute to organizational culture?
A) Socialization
B) Stories and language
C) Ceremonies and rites
D) Values of the founder
E) All of the choices are correct
3) A top manager in a conservative organizational culture is likely to emphasize which of
the following?
A) Organic, flat structure
B) Formal top-down planning
C) Decentralized control
D) Empowerment of lower level managers
E) Encourage risk taking
4) Middle managers spend the least amount of time on:
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, A) planning
B) organizing
C) directing
D) leading
E) controlling
5) First-line managers spend most of their time performing which of the managerial
functions?
A) Planning
B) Organizing
C) Directing
D) Leading
E) Controlling
6) To attract new customers, McDonald's decided to add breakfast to its menu. This was an
attempt to improve the organization's:
A) efficiency
B) planning
C) effectiveness
D) strategy
E) objectives
7) The ability to understand and manage one's own moods and emotions and the moods and
emotions of other people is known as:
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