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P2 Explain the principles of effective communication P3 Discuss potential barriers to effective communication M1 Explain mechanisms that can reduce the impact of communication barriers

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June 28, 2019
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2018/2019
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Unit 01: Employability and Communication skills for IT


Assignment 2 – Understand the principles of effective communication


Task 1

Create a brochure about effective communication.

Section A (P2)
Should include the principles of effective communication plus examples to illustrate. Make
sure that you include at least three principles and examples from the five categories.

Section B (P3)
Should include the barriers to effective communication. Make sure that you include at least
two barriers from the three categories.

Section C (M1)
Should include the mechanisms that you can apply to reduce the impact of the
communication barriers for each of the categories


Section A (P2)

Introduction

Effective communication is when individuals in a work environment can communicate with
each other appropriately, where the message is conveyed effectively and is comprehended
by the other individuals. The individual, who gets the message from someone else, should
have to listen cautiously so they acknowledge what has been said. Effective communication
is essential in a workplace and while applying for a job. This can be as verbal or composed
correspondence. How an individual communicates in attitude, tone and behaviour,
demonstrates whether they are fit to work in a particular task. Effective communication is
critical in a work environment, as you must have the ability to work together with other
people in the workplace. Having effective communication is beneficial for you to become a
good employee in team building tasks such as doing maintenance on computer systems.

Three main principles of effective communication

General communication skills: These communication skills are when you convey what point
you are trying to convey by speaking, writing or showing. There are numerous categories
that illustrate examples of communication skills
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