CPI POST TEST REVIEW WITH CORRECT ANSWERS #4

CPI POST TEST REVIEW WITH CORRECT ANSWERS #4
What are the levels of crisis development/behavior levels in the Crisis Development
Model? - correct answer 1. Anxiety
2. Defensive
3. Risk Behavior
4. Tension Reduction

What are the staff attitudes/approaches in the Crisis Development Model? - correct
answer 1. Supportive
2. Directive
3. Physical Intervention
4. Therapeutic Rapport

What is the value of learning the four levels and corresponding staff attitudes? - correct
answer Identify responses most appropriate to prevent escalation or de-escalate crisis
situations.

Complete the verbal escalation continuum. - correct answer 1. Questioning
2. Refusal
3. Release
4. Intimidation
5. Tension Reduction

Describe three reasons you should use the Supportive Stance. - correct answer 1.
Communicate Respect
2. Non-Threatening
3. Maintain Safety

List two ways the decision-making matrix model is used - correct answer 1. Likelihood
of it re-occurring
2. Severity of harm

What are the values that underpin this course? - correct answer CWSS = Care, Welfare,
Safety and Security

Post-Vention is used for: - correct answer c) Staff and the individual in crisis