AAFCS 200 - Food Lodging Hospitality Questions And Answers

4 styles of Hospitality Management - 1. bureaucratic - overly concerned with procedure at the expense of efficiency or common sense 2. democratic - favoring or characterized by social equality 3. autocratic - taking no account of other people's wishes or opinions; domineering 4. spectator - a person who watches A family is good with repairs, but has limited resources. What type of house should they purchase? - An older home with minor repairs a la carte - a menu having individual dishes listed with separate prices A new full service hotel is being. Hold in a historical part of town near a bird sanctuary that attract many tourists. Considering the hotel location, who should management target? - Transients, education and Corporate A person complains about a loud neighbor and the hotel staff moves him to another room what is it called? - Credit per Marilyn Adjusted Balance Method - -BEST -Interest rate is applied to the balance of the bill after payment has been applied. - This usually is the most advantageous method for cardholders. The issuer determines your balance by subtracting payments or credits received during the current billing period from the balance at the end of the previous billing period. Purchases made during the billing period aren't included. This method gives you until the end of the billing period to pay a portion of your balance to avoid the interest charges on that amount. Some creditors exclude prior unpaid finance charges from the previous balance. Appropriate tactic for a retail salesperson - Give compliment on ugly color, give compliment when appropriateBait and Switch - illegal - -A tactic whereby a product or service is advertised at a low price (bait), but when the consumer offers to buy, the merchant deprecates the product or service and recommends a higher priced product or service (switch). - illegal, Goal to get you to buy higher priced items Better Business Bureau (BBB) - -An organization focused on advancing marketplace trust. -Using an accredited Business system they rank business, charities, and non-profits. biscuit method - -The dry ingredients are combined first -A pastry blender is then used to cut the fat into the flour mixture. -liquid is added last —knead business plan - a formal written document that describes the nature of a business and how it will operate Cake method - The shortening is creamed with the sugar and eggs. Then the sifted ingredients are added alternately with the liquids