CPI Training
What are the core values of CPI - ANS-Care, Welfare, Safety, and Security for all
involved.
Core value of CPI- CARE - ANS-demonstrate respect, maintain dignity, and being
nonjudgmental and empathetic.
Core value of CPI- WELFARE - ANS-provide emotional and physical support and
always consider the client's best interest.
Core value of CPI- SAFETY - ANS-protect human rights and reduce and manage risks.
Core value of CPI- SECURITY - ANS-maintain a safe, effective, and therapeutic
relationship that relies on collaboration.
Aggression - ANS-the outward expression of anger. Yelling, grunting, verbalizing....
Violence - ANS-the physical expression of anger. throwing desks at people. Punching....
Key Learning Objective of CPI - ANS-Identify behaviors that indicate an escalation
toward aggression and violent behaviors. Take measures to AVOID escalation and to
decelerate the crisis situation.
Crisis Development Model - ANS-Behavior levels and the staff attitudes/approaches in
response.
The ANXIETY behavior level - ANS-individual demonstrates changes in behavior.
wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - ANS-individual is starting to lose rationality.
Responses are disproportionate. sewaring, posturing, throwing items off table.
The RISK behavior level - ANS-individual is demonstrating behaviors that put himself or
others at risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level - ANS-individual demonstrates a decrease
in emotional and physical energy. Increase in RATIONALITY. RELAXED
, Staff Attitude/Approach to ANXIETY - ANS-Supportive
Supportive approach in response to an individual's anxiety - ANS-Offer support,
empathy, and tools you may know that will help them to become calm. Ask and listen to
what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - ANS-Directive
Directive approach in response to an individual's defensive behaviors -
ANS-DECELERATE an escalating Behavior. Offer choices. set limits, give opportunities,
remain calm. Use visuals, reduce conversation, and utilize first/then strategies.
MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - ANS-Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - ANS-Disengagement and
or holding strategies to manage a risk behavior. Continuously assess the behaviors and
risks. Use least restrictive responses. Response must be proportionate and reasonable.
EX. barriers, removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION - ANS-Therapeutic Rapport
THe approach of THERAPEUTIC RAPPORT in response to an individual's tension
reduction. - ANS-re-establish communication. Express you still care about the
individual. Debrief after the crisis with the individual and the staff separately. Provide
coping skills
Nonverbal communication that can help prevent escalation or promote de-escalation of
crisis situations. the "ics words" - ANS-proxemics, kinesics, and haptics
nonverbal communication- proxemics - ANS-personal space one allows is a form of
non-verbal communication to help deescalate crisis situations.
nonverbal communication- kinesics - ANS-a person's body movements such as posture,
eye contact, hand movements, eyebrow movements can help to deescalate or
decelerate crisis situations.
nonverbal communication-haptics - ANS-communication through touch or refraining
from touch can help to decelerate a crisis situation.
What are the core values of CPI - ANS-Care, Welfare, Safety, and Security for all
involved.
Core value of CPI- CARE - ANS-demonstrate respect, maintain dignity, and being
nonjudgmental and empathetic.
Core value of CPI- WELFARE - ANS-provide emotional and physical support and
always consider the client's best interest.
Core value of CPI- SAFETY - ANS-protect human rights and reduce and manage risks.
Core value of CPI- SECURITY - ANS-maintain a safe, effective, and therapeutic
relationship that relies on collaboration.
Aggression - ANS-the outward expression of anger. Yelling, grunting, verbalizing....
Violence - ANS-the physical expression of anger. throwing desks at people. Punching....
Key Learning Objective of CPI - ANS-Identify behaviors that indicate an escalation
toward aggression and violent behaviors. Take measures to AVOID escalation and to
decelerate the crisis situation.
Crisis Development Model - ANS-Behavior levels and the staff attitudes/approaches in
response.
The ANXIETY behavior level - ANS-individual demonstrates changes in behavior.
wringing hands, sweating, rocking, talking rapidly.
The DEFENSIVE behavior level - ANS-individual is starting to lose rationality.
Responses are disproportionate. sewaring, posturing, throwing items off table.
The RISK behavior level - ANS-individual is demonstrating behaviors that put himself or
others at risk. May become physically violent or throw things at others.
The TENSION REDUCTION behavior level - ANS-individual demonstrates a decrease
in emotional and physical energy. Increase in RATIONALITY. RELAXED
, Staff Attitude/Approach to ANXIETY - ANS-Supportive
Supportive approach in response to an individual's anxiety - ANS-Offer support,
empathy, and tools you may know that will help them to become calm. Ask and listen to
what the person has to say.
Staff Attitude/Approach to Defensive Behaviors - ANS-Directive
Directive approach in response to an individual's defensive behaviors -
ANS-DECELERATE an escalating Behavior. Offer choices. set limits, give opportunities,
remain calm. Use visuals, reduce conversation, and utilize first/then strategies.
MANAGE the environment to REDUCE risk.
Staff Attitude/Approach to Risk Behaviors - ANS-Physical Intervention
The PHYSICAL INTERVENTION approach to risk behaviors - ANS-Disengagement and
or holding strategies to manage a risk behavior. Continuously assess the behaviors and
risks. Use least restrictive responses. Response must be proportionate and reasonable.
EX. barriers, removing others from the classroom....
Staff Attitude/Approach to TENSION REDUCTION - ANS-Therapeutic Rapport
THe approach of THERAPEUTIC RAPPORT in response to an individual's tension
reduction. - ANS-re-establish communication. Express you still care about the
individual. Debrief after the crisis with the individual and the staff separately. Provide
coping skills
Nonverbal communication that can help prevent escalation or promote de-escalation of
crisis situations. the "ics words" - ANS-proxemics, kinesics, and haptics
nonverbal communication- proxemics - ANS-personal space one allows is a form of
non-verbal communication to help deescalate crisis situations.
nonverbal communication- kinesics - ANS-a person's body movements such as posture,
eye contact, hand movements, eyebrow movements can help to deescalate or
decelerate crisis situations.
nonverbal communication-haptics - ANS-communication through touch or refraining
from touch can help to decelerate a crisis situation.
