Instructor’s Resource Manual
to accompany
Technical Communication
A Practical Approach
Eighth Edition
William Sanborn Pfeiffer
Warren Wilson College
Kaye E. Adkins
Missouri Western State College
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City São Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
i
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
,Instructor’s Resource Manual to accompany Pfeiffer/Adkins, Technical Communication: A Practical Approach,
Eighth Edition
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
All rights reserved. Printed in the United States of America. Instructors may reproduce portions of this book for
classroom use only. All other reproductions are strictly prohibited without prior permission of the publisher, except
in the case of brief quotations embodied in critical articles and reviews.
10 9 8 7 6 5 4 3 2 1–ONLINE–15 14 13 12
www.pearsonhighered.com
ISBN 10: 0-132-84333-1
ISBN 13: 978-0-132-84333-1
ii
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
,Table of Contents
English Instructor Exchange iv
MyTechCommLab v
Introduction 1
Part 1: Syllabi 4
Fifteen-Week Syllabus 7
Ten-Week Syllabus 12
Part 2: Chapter Summaries 16
Chapter 1: Technical Communication in the Workplace 17
Chapter 2: Process in Technical Communication 19
Chapter 3: Collaboration and Writing 21
Chapter 4: Organizing Information 22
Chapter 5: Document Design 23
Chapter 6: Correspondence 24
Chapter 7: Definitions and Descriptions 25
Chapter 8: Process Explanations and Instructions 26
Chapter 9: Technical Research 27
Chapter 10: Formatting Reports and Proposals 29
Chapter 11: Reports for Information and Analysis 31
Chapter 12: Proposals and White Papers 32
Chapter 13: Graphics 34
Chapter 14: Web Pages and Writing for the Web 36
Chapter 15: Presentations 37
Chapter 16: The Job Search 39
Chapter 17: Style in Technical Writing and Handbook 40
Part 3: Planning Forms and Templates 58
Part 4: Internet Resources 63
Part 5: Resources for New Teachers of Technical Communication 65
iii
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
, Pearson has long been a partner to the English disciplinary community, shaping the way English
has been taught and used for well over 200 years, pretty much ever since we published Samuel
Johnson’s Dictionary in 1755 and Roget’s Thesaurus in 1851. Our most recent efforts to support
the profession are focused on providing top-quality instructional support materials and ongoing
support for faculty professional development.
English Instructor Exchange, an open-access community site, was created to provide a space for
college English instructors at all stages of their careers to share ideas and resources. Through
English Instructor Exchange you can: read articles on our multi-authored blog; discuss trends
and topics in higher education with your colleagues around the country; or download podcasts, e-
lectures and videos from our Resource Library. You’re always welcome, so stop by anytime!
www.englishinstructorexchange.com
iv
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
to accompany
Technical Communication
A Practical Approach
Eighth Edition
William Sanborn Pfeiffer
Warren Wilson College
Kaye E. Adkins
Missouri Western State College
Boston Columbus Indianapolis New York San Francisco Upper Saddle River
Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto
Delhi Mexico City São Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo
i
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
,Instructor’s Resource Manual to accompany Pfeiffer/Adkins, Technical Communication: A Practical Approach,
Eighth Edition
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
All rights reserved. Printed in the United States of America. Instructors may reproduce portions of this book for
classroom use only. All other reproductions are strictly prohibited without prior permission of the publisher, except
in the case of brief quotations embodied in critical articles and reviews.
10 9 8 7 6 5 4 3 2 1–ONLINE–15 14 13 12
www.pearsonhighered.com
ISBN 10: 0-132-84333-1
ISBN 13: 978-0-132-84333-1
ii
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
,Table of Contents
English Instructor Exchange iv
MyTechCommLab v
Introduction 1
Part 1: Syllabi 4
Fifteen-Week Syllabus 7
Ten-Week Syllabus 12
Part 2: Chapter Summaries 16
Chapter 1: Technical Communication in the Workplace 17
Chapter 2: Process in Technical Communication 19
Chapter 3: Collaboration and Writing 21
Chapter 4: Organizing Information 22
Chapter 5: Document Design 23
Chapter 6: Correspondence 24
Chapter 7: Definitions and Descriptions 25
Chapter 8: Process Explanations and Instructions 26
Chapter 9: Technical Research 27
Chapter 10: Formatting Reports and Proposals 29
Chapter 11: Reports for Information and Analysis 31
Chapter 12: Proposals and White Papers 32
Chapter 13: Graphics 34
Chapter 14: Web Pages and Writing for the Web 36
Chapter 15: Presentations 37
Chapter 16: The Job Search 39
Chapter 17: Style in Technical Writing and Handbook 40
Part 3: Planning Forms and Templates 58
Part 4: Internet Resources 63
Part 5: Resources for New Teachers of Technical Communication 65
iii
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
, Pearson has long been a partner to the English disciplinary community, shaping the way English
has been taught and used for well over 200 years, pretty much ever since we published Samuel
Johnson’s Dictionary in 1755 and Roget’s Thesaurus in 1851. Our most recent efforts to support
the profession are focused on providing top-quality instructional support materials and ongoing
support for faculty professional development.
English Instructor Exchange, an open-access community site, was created to provide a space for
college English instructors at all stages of their careers to share ideas and resources. Through
English Instructor Exchange you can: read articles on our multi-authored blog; discuss trends
and topics in higher education with your colleagues around the country; or download podcasts, e-
lectures and videos from our Resource Library. You’re always welcome, so stop by anytime!
www.englishinstructorexchange.com
iv
Copyright © 2013, 2010, 2006, Pearson Education, Inc.
