PUB3704 EXAM
PACK 2024
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:
, Department of
Public Administration and Management
Organisational
Studies in the
Public Sector
Study guide 1 for
PUB3704
Reviser 2021: Dr V Sambo
University of South Africa, Pretoria
Open Rubric
, © 2021 University of South Africa
All rights reserved
Printed and published by the
University of South Africa
Muckleneuk, Pretoria
PUB3704/1/2021–2023
70506477
IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife e-mail addresses and make sure that you have regular
access to the myUnisa module website
STUDY GUIDE FOR
Public administration and management
, Overview of the contents of the study guide
The following provides you with an overview of the contents of the study guide:
FOREWORD
THEME 1 ORGANISATIONAL THEORY AND THE PUBLIC M ANAGER
STUDY UNIT 1 Theoretical basis of organisation
STUDY UNIT 2 Theories of organisation
THEME 2 ORGANISATIONAL STRUCTURE AND DESIGN
STUDY UNIT 3 Strategy, structure and organisational efficiency
STUDY UNIT 4 Scope and complexity of institutions
STUDY UNIT 5 Formal aspects of organisation
STUDY UNIT 6 Technology and organisations
THEME 3 DYNAMICS WITHIN AND OF ORGANISATIONS
STUDY UNIT 7 Power and authority in organisations
STUDY UNIT 8 Perspectives on power in organisations
STUDY UNIT 9 The role of communication in organisations
STUDY UNIT 10 The role of groups in organisations
THEME 4 DEVELOPMENT AND CHANGE
STUDY UNIT 11 Definition of concepts and responsibility for change
STUDY UNIT 12 Management and the process of change
THEME 5 ORGANISATIONS AND THE ENVIRONMENT
STUDY UNIT 13 Definitions
STUDY UNIT 14 External environment of institutions
In this study guide we expand your knowledge of the nature, content and scope of organisation in
institutions. To help you gain additional knowledge of and insight into the topic, the study guide has been
divided into five themes. Each theme focuses on a particular part of the nature, content and scope of
organisation. Theme 1 describes organisational theory and the public manager. In theme 2 we look at
organisational structures and design. Theme 3 examines the dynamics in and of organisations, and theme
4 the question of development and change.Theme 5 deals with organisations and the environment.
At the end of the study guide there is a reference list that contains the publications
used in compiling the study guide as well as a list of additional sources that you
could consult to expand your knowledge of the subject.
Each theme consists of:
ƒ an overview of the theme, including key questions and concepts
ƒ a number of study units, including activities
PACK 2024
QUESTIONS AND
ANSWERS
FOR ASSISTANCE CONTACT
EMAIL:
, Department of
Public Administration and Management
Organisational
Studies in the
Public Sector
Study guide 1 for
PUB3704
Reviser 2021: Dr V Sambo
University of South Africa, Pretoria
Open Rubric
, © 2021 University of South Africa
All rights reserved
Printed and published by the
University of South Africa
Muckleneuk, Pretoria
PUB3704/1/2021–2023
70506477
IMPORTANT INFORMATION
Please register on myUnisa, activate your myLife e-mail addresses and make sure that you have regular
access to the myUnisa module website
STUDY GUIDE FOR
Public administration and management
, Overview of the contents of the study guide
The following provides you with an overview of the contents of the study guide:
FOREWORD
THEME 1 ORGANISATIONAL THEORY AND THE PUBLIC M ANAGER
STUDY UNIT 1 Theoretical basis of organisation
STUDY UNIT 2 Theories of organisation
THEME 2 ORGANISATIONAL STRUCTURE AND DESIGN
STUDY UNIT 3 Strategy, structure and organisational efficiency
STUDY UNIT 4 Scope and complexity of institutions
STUDY UNIT 5 Formal aspects of organisation
STUDY UNIT 6 Technology and organisations
THEME 3 DYNAMICS WITHIN AND OF ORGANISATIONS
STUDY UNIT 7 Power and authority in organisations
STUDY UNIT 8 Perspectives on power in organisations
STUDY UNIT 9 The role of communication in organisations
STUDY UNIT 10 The role of groups in organisations
THEME 4 DEVELOPMENT AND CHANGE
STUDY UNIT 11 Definition of concepts and responsibility for change
STUDY UNIT 12 Management and the process of change
THEME 5 ORGANISATIONS AND THE ENVIRONMENT
STUDY UNIT 13 Definitions
STUDY UNIT 14 External environment of institutions
In this study guide we expand your knowledge of the nature, content and scope of organisation in
institutions. To help you gain additional knowledge of and insight into the topic, the study guide has been
divided into five themes. Each theme focuses on a particular part of the nature, content and scope of
organisation. Theme 1 describes organisational theory and the public manager. In theme 2 we look at
organisational structures and design. Theme 3 examines the dynamics in and of organisations, and theme
4 the question of development and change.Theme 5 deals with organisations and the environment.
At the end of the study guide there is a reference list that contains the publications
used in compiling the study guide as well as a list of additional sources that you
could consult to expand your knowledge of the subject.
Each theme consists of:
ƒ an overview of the theme, including key questions and concepts
ƒ a number of study units, including activities
