In PA, a consumer reporting agency may list all of the following
information about a consumer EXCEPT:
Medical Information
The device that synchronizes the spark plug firing sequence is:
Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster
will usually:
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-
end damage, where should fixtures be placed?
Fixtures should be placed in the damaged area to check fit up to the
jig.
Vehicle name plates such as Grand Prix SE are only available through
the dealership and are purchased in what way?
Nameplates are not available aftermarket and are usually purchased
from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the
replacement of a damaged double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system.
It must be replaced with a double latch system. is correct.
Technician A says that damaged structural sheet metal should be
removed before any pulling and straightening is performed. Technician
B says that damaged structural metal should remain to be used for
pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
Technician B only
Which of the following is the computer in the vehicle?
,Controller
Pump
Speed Sensors
Valves
Controller
If an insured fails to report a claim in a timely fashion, the
adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney
Send the insured a reservation of rights letter..
If an auto appraiser uses the actual cost method to determine a
vehicle's value, which of the following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or
better than the motor vehicle being appraised
The vehicle being appraised is similar to the damaged vehicle in its
pre-damaged condition
The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to
use a cutting torch to make the final cut line. Technician B says to
use a cut-off wheel or saw to make the final cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
Technician B only
Which of the following coverages is included as "no-fault" coverage
on the standardized Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage.
Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property
becomes the property of:
The insured
,The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment
to the insured
The insurer
A car has adjustable door hinges. There is a significant gap at the
top of the front top and the bottom as well between the front fender
and the windshield support column of the door. Technician A says the
gap can be adjusted by repositioning the hinges. Technician B says
the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct
Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following
damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How
should the adjuster on this claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been
signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily
injury at a later time.
None of the responses listed are correct.
Pay the property damage and rental car expense and settle the bodily
injury at a later time..
Which of the following would not have an insurable interest in a
covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her
make payments
, An underage driver who lives in the household.
Which one of the following components is NOT part of the radiator
support?:
Side baffles
Upper tie bar
Lower tie bar
Radiator
Radiator
An ECM is:
a federal code within the Environmental Protection Agency (EPA).
a component of the exhaust system.
an electronic control module.
a voltage and alternator regulator.
an electronic control module
Which of the following would not be considered a "peril" insured
against by the physical damage coverages in an auto policy?
Select the Correct Answer
Theft of the vehicle by an unknown person not permitted to operate
the vehicle
Flood damage to the vehicle
Fire caused intentionally by the owner
Glass breakage, lightning, vandalism and wind
Fire caused intentionally by the owner
In order for a "full release settlement" to become closed, what MUST
occur?
Select the Correct Answer
The release must contain the proper names of both the first and third
party.
The release must contain the date, time and place that the accident
occurred.
The release must be properly signed.
The claim check must be cashed by the claimant.
The claim check must be cashed by the claimant
information about a consumer EXCEPT:
Medical Information
The device that synchronizes the spark plug firing sequence is:
Camshaft Sensor
If an insured fail to report a claim in a timely fashion the adjuster
will usually:
Send the insured a reservation of rights letter
When using a dedicated bench fixture to measure a unibody with front-
end damage, where should fixtures be placed?
Fixtures should be placed in the damaged area to check fit up to the
jig.
Vehicle name plates such as Grand Prix SE are only available through
the dealership and are purchased in what way?
Nameplates are not available aftermarket and are usually purchased
from the dealer on a per item basis
Under Pennsylvania law, which of the following is true regarding the
replacement of a damaged double hood latch?:
It may be replaced with any working latch system from a salvage yard.
It must be replaced with any new hood latch system.
It must be replaced with a double latch system.
It may be replaced with a single hood latch system.
It must be replaced with a double latch system. is correct.
Technician A says that damaged structural sheet metal should be
removed before any pulling and straightening is performed. Technician
B says that damaged structural metal should remain to be used for
pulling attachment areas. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
Technician B only
Which of the following is the computer in the vehicle?
,Controller
Pump
Speed Sensors
Valves
Controller
If an insured fails to report a claim in a timely fashion, the
adjuster will immediately:
Deny the claim.
Send the insured a reservation of rights letter.
Cease the claims investigation.
Seek the advice of the company's attorney
Send the insured a reservation of rights letter..
If an auto appraiser uses the actual cost method to determine a
vehicle's value, which of the following is not a factor?:
The location of the vehicle of like kind and quality
The salvage value of the damaged vehicle
The actual cost of an available vehicle in similar condition to or
better than the motor vehicle being appraised
The vehicle being appraised is similar to the damaged vehicle in its
pre-damaged condition
The salvage value of the damaged vehicle
A structural rail is being cut for sectioning. Technician A says to
use a cutting torch to make the final cut line. Technician B says to
use a cut-off wheel or saw to make the final cut. Who is right?
Technician A only
Technician B only
Both technicians are correct
Neither technician is correct
Technician B only
Which of the following coverages is included as "no-fault" coverage
on the standardized Personal Auto policy?:
Uninsured Motorists coverage.
Medical Payments and Physical Damage.
A state-mandated "no-fault" coverage plan.
Liability coverage.
Medical Payments and Physical Damage
Following the payment of an automobile claim, the salvaged property
becomes the property of:
The insured
,The insurer
A third party salvage company contracted by the insured
The State until sold and the proceeds deducted from the claim payment
to the insured
The insurer
A car has adjustable door hinges. There is a significant gap at the
top of the front top and the bottom as well between the front fender
and the windshield support column of the door. Technician A says the
gap can be adjusted by repositioning the hinges. Technician B says
the gap can be adjusted by shimming the hinges. Who is right?:
Technician A only
Technician B only
Both technicians are correct
Neither technicians are correct
Technician A only
Driver 1 and Driver 2 are in an accident. Driver 2 has the following
damages:
Property Damage - $1,000
Rental Car Expense - $500
Emergency Room Expense - $400
Lost Wages - $300
The extent of the bodily injury will not be known for six months. How
should the adjuster on this claim pay damages for Driver 2?
Pay all damage to date, provide a full and final release has been
signed by Driver 2.
Pay nothing until total of all damages has been determined.
Pay the property damage and rental car expense and settle the bodily
injury at a later time.
None of the responses listed are correct.
Pay the property damage and rental car expense and settle the bodily
injury at a later time..
Which of the following would not have an insurable interest in a
covered vehicle?:
An underage driver who lives in the household
A lien holder
A vehicle jointly owned by a husband and wife
A vehicle the father has sold to an offspring and agrees to let her
make payments
, An underage driver who lives in the household.
Which one of the following components is NOT part of the radiator
support?:
Side baffles
Upper tie bar
Lower tie bar
Radiator
Radiator
An ECM is:
a federal code within the Environmental Protection Agency (EPA).
a component of the exhaust system.
an electronic control module.
a voltage and alternator regulator.
an electronic control module
Which of the following would not be considered a "peril" insured
against by the physical damage coverages in an auto policy?
Select the Correct Answer
Theft of the vehicle by an unknown person not permitted to operate
the vehicle
Flood damage to the vehicle
Fire caused intentionally by the owner
Glass breakage, lightning, vandalism and wind
Fire caused intentionally by the owner
In order for a "full release settlement" to become closed, what MUST
occur?
Select the Correct Answer
The release must contain the proper names of both the first and third
party.
The release must contain the date, time and place that the accident
occurred.
The release must be properly signed.
The claim check must be cashed by the claimant.
The claim check must be cashed by the claimant
