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D072 Module 6 WGU for Fundamentals for Success in Business final exam

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D072 Module 6 WGU for Fundamentals for Success in Business final exam The ability to understand and manage emotions in oneself and in others Define the term emotional intelligence (EI). People with high EI are better able to regulate their behaviors and emotions and are therefore more successful in their personal and business relationships What are the benefits of having high EI? Self-awareness, self-management, social awareness and relationship management What are the 4 building blocks of EI? Self-awareness What EI term describes the ability to accurately perceive, assess, and exhibit appropriate emotions? Self-management What EI term describes a person's ability to channel he/her emotions in a positive way when needed? Social awareness What EI term refers to the ability to empathize and understand how others feel? Relationship management What EI term describes the ability to assist others in managing their own emotions and to establish supportive relationships with others? Emotional quotient (EQ) is a measure of the level of a person's EI. Define the term Emotional quotient. High emotional intelligence, moral strength, grit, and courage What are four important characteristics do moral leaders need? The extent to which people want to see themselves as ethical caring people Define the term moral identity? Courage What term describes the willingness to face agony, pain, intimidation, or uncertainty, even when you are reluctant or fearful? The ability to persist in something you feel passionate about and persevere when you face obstacles. Define the term grit. Machiavellianism is a personality trait centered on manipulativeness, callousness, and indifference to morality Define the term Machiavellianism.

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