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Summary

Samenvatting Observatie schema voor Actief Luisteren, Verbaal en Non-Verbaal

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Uploaded on
19-04-2019
Written in
2018/2019

Dit schema bevat 13 observatie punten over Verbaal en Non-Verbaal luisteren. In het voorbeeld zie je 3 observatie punten met uitleg. Zo is ook het totale schema opgebouwd.

Institution
Albeda College
Course
Communicatie - Actief Luisteren








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Written for

Institution
Albeda College
Study
Verzorgende IG
Course
Communicatie - Actief Luisteren
All documents for this subject (1)

Document information

Uploaded on
April 19, 2019
Number of pages
3
Written in
2018/2019
Type
Summary

Subjects

  • verzorgende ig
  • communicatie
  • actief luisteren
  • schema
  • observatie
  • observatieschema
  • observatielijst
  • verbaal
  • non verbaal

Content preview

VERBAAL GEDRAG NON-VERBAAL GEDRAG

Lichaamshouding Een open houding (geopende armen) biedt
toegankelijkheid. Een gesloten houding (gesloten armen)
komt defensief over en is niet motiverend.

Oogcontact Kijk de spreker regelmatig aan, maar niet constant. Dit
voelt onaangenaam en kan intimiderend zijn. Teveel
om je heen kijken, komt ongeïnteresseerd over.

Gezichtsuitdrukking Neem de juiste gezichtsuitdrukking aan. Bij een
emotioneel verhaal kan je niet gaan lachen. Fronzen laat
zijn dat je verbaas bent.

Aanmoedigingen Hiermee moedig je de spreker aan om verder te gaan
met zijn of haar verhaal. Bijvoorbeeld: “Wat lastig nou”,
“Dat is leuk zeg!” of “Wat vervelend!”
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