AIC Exam Study Guide Questions With Verified Answers

AIC Exam Study Guide Questions With Verified Answers What percentage of conversations do listeners remember of what they hear? - answer10% What percentage of conversations do speakers remember of what they say and do? - answer90% When giving presentations, people should do which of the following? - answerKeep the conversation short and on topic Which of the following should people do to effectively listen? - answerListen objectively with the intent to understand the speaker's perspective Which of the following statements is true about texting and a subcontractor change order? - answerTexting your subcontractor that a change order is coming later in the day is a good practice What does RFI stand for? - answerRequest for Information An Owner-initiated change order should include which of the following? - answerReference to contract documents describing the change in detail A job Diary should be maintained by who? - answerAll members of the project management team If a job has more than one shift, how often should a daily report be completed? - answerEach shift Daily reports are primarily created by whom? - answerSuperintendents Meeting AGENDAS should be distributed __________ - answerAt least one day PRIOR to the meeting Meeting MINUTES should be distributed _______ - answerAbout one day AFTER the meeting Which of the following types of meetings is typically held at regular weekly or biweekly intervals throughout the project? - answerProgress Meetings Which of the following documents is used for correspondence between the architect or owner and the contractor? - answerFormal Business Letter Which of the following documents is used for correspondence between the home office and job site? - answerMemorandum What is the best time to distribute the working agenda to the participants of a meeting? - answerAbout one day prior to the meeting Which document describes the suggested agenda for the preconstruction meeting? - answerGeneral Requirements What is the best time to distribute the meeting minutes to the participants? - answerAbout one day after the meeting Which of the following descriptions are the primary content items for the meeting minutes? - answerAttendance, Topical Headings, Brief notes on what was discussed in paragraph form, who is assigned to action items, completion status Which of the following statements is true about the use of texting as a means of communicating in the construction industry? - answerAppropriate for clarifying but not for formal direction What is the best way for a contractor to get formal clarification on an apparent discrepancy found in the plans? - answerRFI What are the leadership skills needed to conduct a productive meeting? - answerListening attentively, responding constructively, soliciting all ideas, and matching decision making to the situation Which of the following is not commonly discussed at monthly owner / architect / contractor progress meetings? - answerPending subcontractor change orders What is a listener's retention percentage of an oral conversation? - answer10% Which of the following communication methods is the most effective in knowing that the communication has been understood? - answerThe sender should ask open-ended questions and make them speak. Which of the following is the best example of an open-ended question? - answerWhat steps are you going to take to complete the activity? Which material is prone to fire damage and deterioration by moisture and insects? - answerWood Concrete is strongest in __________ - answerCompressive Strength Which of the following is a type of aggregate? - answerGravel