Learning Outcomes:
✓ Differentiate (start with definitions, indicate also similarities and differences)
between performance appraisal and performance management. ✓ Illustrate (be
able to draw) and discuss (briefly each step & examples) the model of the
organizational performance management cycle
. ✓ Apply (identify, discuss, differentiate, examples) the three types of
performance criteria. ✓ Distinguish (identify, discuss, examples to demonstrate
understanding) between the different performance appraisal objectives.
✓ Identify (identify, briefly discuss with an example for each one) the possible
sources of ineffective performance – Table 9.1 & own research. ✓ Lastly the
description/similarities/differences (see- 1 st outcome above) of the SABPP and Wärnich,
et, al. (2020) definitions
*Differentiate between performance management (PM) vs performance
appraisal (PA)
Performance Management Performance Appraisal
process of evaluating organisational process of evaluating how well employees
success by having managers and perform their jobs when compared to a set of
employees work together to set standards and then communicating that
expectations, review results and reward information to employees
performance
process of identifying, measuring, process of evaluating employee performance
managing and developing the
performance of the HR in the org
Apply the 3 types of performance criteria
trait-based criteria
focus on the personal characteristics of an employee (creativity, soft skills) focus on who the
person is, not on what they do or accomplish on the job
e.g ability to work independently and self-managed
behaviour-based
specific behaviours that lead to job success
e.g ability to resolve problems and disputes with clients and arrive at decisions which allow
the business to move forward
results or outcome-based criteria