Black Belt Exam Questions and Answers Already Passed

Black Belt Exam Questions and Answers Already Passed What does a project charter do? It functions as contract terms and conditions What is the purpose of the scope statement? Explains what will and what won't be covered in the project Which of the following components of the project charter most highly aligns with the organization's strategic objectives? Business case What is scope creep? Unplanned, unscheduled, and gradual expansion of project boundaries What is the primary function of the CTQ tree? To translate the customer's needs Collecting customer information using interviews and focus groups is an example of which VOC method? Direct Which of the following is an outcome of using the Kano model? Improved marketing efforts Better understanding of customer requirements Prioritized development efforts In which do the six elements that contribute to the variation in a process (the 6M's) influence variation? (Choose the most correct option.) Any process Which of the following is true regarding the customer needs and requirements tollgate? - You should have an approved charter at this point - You will need to describe the customer group that is being impacted by the problem identified in the charter - You should be able to describe what need the product or service is not meeting Process owners generally see processes from three different perspectives. Which view should the project team always map? As-is view Which of the following are variants of process mapping? Flowcharting SIPOC Swim lane Which of the following should be in the data box for a process step on a value stream map? - The available time - The changeover time - The cycle time What is takt time typically defined as? Customer