Fire & Smoke Restoration Technician Study Guide Questions With 100% Correct!!

Technicians should not decide they will be able to restore a damaged item until they have ______________ the item and communicated with the customer. - Answer-Pre-Tested The restoration company works for the property owner, who is the primary customer. A secondary customer is the _____________ __________ when the property owner is an _________________. - Answer-Insurance Carrier; Insurance Smoke and soot particles are visual by-products of _________________ _______________. - AnswerIncomplete Combustion Heat, Fuel and Oxygen are the key elements required for _____________. - Answer-Combustion The particle size range of combustion smoke particles is ______ to ______ microns. - Answer-.1; 4 The general categories into which all smoke residues may be placed are PAH (Polycyclic Aromatic Hydrocarbons) and _____________. - Answer-Soot Both PAH and soot particles have been reported to be ______________ to humans. - AnswerCarcinogenic A very difficult smoke odor for technicians to overcome is the ________________ ________________ odor, also called "psychological" odor. - Answer-Heightened Awareness To remove high levels of protein odor from surfaces, _____________ ___________________ is usually required for cleaning protein residues. - Answer-Wet Cleaning When burned, this material will produce a thick, heavy black smeary residue. - Answer-SyntheticFactors to consider in determining the degree of smoke contamination throughout a structure are the air ______________ and __________________ generated during combustion. - Answer-Pressures; Temperatures The severity of soot contamination increases with a ________ of oxygen and decreases when a ________________ _______________ of oxygen is present during the fire. - Answer-Lack; Greater Quantity Some materials and surfaces naturally absorb more odors than others. The odor control industry refers to them as "___________ ___________." - Answer-Natural Wicks During a fire, smoke can carry vaporized oils, which eventually settle to leave an ______ ______ on surfaces, which is difficult to remove. - Answer-Oily Film Lighter plastic surfaces subjected to higher temperatures and soot have potential to ___________ irreversibly. - Answer-Yellow From a common sense perspective, safety on the job site is the responsibility of ______________. - Answer-Everyone Safety regulations require companies to prepare a hazardous chemical program, issue appropriate safety ______________ to employees, and provide them with safety ____________. - Answer-Equipment; Training Restorers may obtain the most accurate information about potential chemical safety from: _________ _________ sheets, labels and ______________. - Answer-Safety Data; Training All restoration chemicals must be kept in properly _____________ containers and secured on the job site. - Answer-Labeled Advise the chemically-sensitive customers to not be _____ the affected areas while work is being performed and ask for their ______________ consent of product use. - Answer-In; InformedWhen working for a customer who is chemically ________________, there may be need for special air scrubbing, cleaning agents and deodorizing agents. - Answer-Sensitive When working in areas containing loose soot residue, it is highly recommended that restorers use appropriate ___________ air scrubbers and don _______. - Answer-HEPA; PPE ____________ and _________________ are two commonly found invisible safety hazards to be aware of within older structures. - Answer-Lead; Asbestos _____________ is a heavy metal that was commonly incorporated into paint formulations. - AnswerLead ___________ was used in various building materials (siding, roofing, flooring, adhesives) as an insulating and fire-retarding material. - Answer-Asbestos