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TCOLE 1080 Exam Questions & Answers 2024 Solution

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TCOLE 1080 Exam Questions & Answers 2024 Solution Consistent delivery - ANSWER - over the course of a shift ensure that our pitch, volume, and speed of speech should remain the same Clear and concise transmission - ANSWER - before pressing the PTT button consider your message and make sure the information is accurate then keep the message simple Limiting emotions - ANSWER - avoid making the person on the other end of the transmission feel they are the focus of your feelings Avoiding voice clipping - ANSWER - key, hesitate, speak. Stop speaking, hesitate, release key Who is the overseer responsible for assigning and monitoring public safety tele communicator’s frequencies? - ANSWER - APCO What would be a result of having your microphone far away from your mouth? - ANSWER - Increased chance of feedback You receive the following description of an individual apprehended by an officer: AMJ 605 275 BLK BRO. How would you interpret this description? - ANSWER - Asian, male, juvenile, 6 feet 5 inches, 275 lbs, black hair, brown eyes You receive the following description of a vehicle: GRN 09 NISSAN 370Z 2 DOOR FAST1 TX. Given this description, what is the license plate number? - ANSWER - FAST1 What is the basis for the effectiveness of the communication cycle? - ANSWER - Length of time taken for feedback to be received by the initial sender The person to whom the message is directed is called the receiver or the __________________. - ANSWER - interpreter The setting in which the communication takes place is referred to as __________________. - ANSWER - context Which type of listening forms the basis of the other four types of listening? - ANSWER - Discriminative The goal of __________________ listening is to be a sympathetic ear without being required to offer detailed verbal responses. - ANSWER - relationship Summarize - ANSWER - serves as a means to show you have heard and understood the caller Short interjections - ANSWER - utilized as unobtrusive signals that you are listening Relevant and clarifying questions - ANSWER - when based on the conversation these questions show you have been listening

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