ProStart Chapter 1 latest questions and answers all are correct 2024 graded A+

what are the two segments of the food service industry? - Commercial and Non Commercial commercial - restaurants catering and banquets retail stadiums airlines and cruiseships. non commercial - schools military bases healthcare facilities business and industries clubs and member-based facilities a combination of all the services that people need and will pay for when they are away from home - travel and tourism the services that people use and receive when they are away from home - hospitality travel from recreational, leisure, or business purposes, and it has become a popular global leisure activity - tourism what are the six forms of the transportation listed in the book. - airplanes trains charter services buses carsships a consumer-based guide that rates restaurants on four quilities: food, décor, service, and cost. - Zagat Survey a rating system better known in Europe, but it hs recently begun rating organizations in the United states and elsewhere. - Michelin Guide provide food service for everything from special events in private homes to large-scale events such as golf tournaments, weddings, or corporate dinners. - catering opportunities are found in businesses that offer home meal replacement and ready-made dishes. - Retail foodservice is provided by servers, walking vendors, cooks, and cashiers. - Stadiums the worldwide food Expo is the largest food and beverage technology event in North America. - Convention Centers Foodservice ranges from quick-service to fine-dining. - National and State Parks Quality of food and service is no less important in this setting than it is in a free-standing restaurant. - Theme Parks offer a variety of food service oppurtunities that include quick-service and casual-dining restaurants. - Shopping consessions are common foodservice oppurtunities; provide fine-dining restaurants, banquets, or casual consessions; offer a wide range range of food service options including concesessions, fine, and casual dining. - Monuments, Museums & Zoo'swith the baby boomer generation moving into retirement, analysts expect growth in foodservice oppurtunities. - Health Services often use satellite/commissary feeding: one kitchen prepares food that is then shipped to other locations to be served. - Schools and Universities food service opportunities are greater now than in the past. - Military food is critical to maintaining a positive and peaceful atmosphere. - Corrections award-winning find-dining operations. have everything from coffee carts to buffets to full service operations. - Lodging employees serve guests directly. - front-of-the-house employees work outside the public space. - back-of-the-house responsible for both front-of-the-house and back-of-the-house operations. - Manager impact on the guests enjoyment - Server makes the first impression - Host/Hostess highest ranking member of a culinary team. responsibilities are not limited to cooking. ultimate authority. - Executive Chef create recipes and prepare meals - Sous Chef any cook working a particular station in the kitchen. - Line Cookgo to places for relaxation, entertainment, education, adventure and sport, and social and family events. - Leisure Traveler spent most of their time working - Business Traveler visit other lands to observe, learn about, and live among people whose cultures are different from their own. - Cultural & Historical Tourism visit places in order to enjoy their natural beauty. - Environmental Tourism look for places where they can swim, lie in the sun, ski, play golf or tennis, see shows or gamble. - Recreational Tourism a service or product provided to guests for their convenience, either with or without an additional fee. - Amenity hotels that offer top-of-the-line comfort and elegance. - Luxury cater to travelers in search of a wide range of conveniences. - Full-Service fall somewhere between the full-service and economy sectors. - Mid-Priced offers clean low-priced accommodation primarily to traveling sales people, senior citizens, and families with modest incomes. - Economy apartment style facilities at mid-market price. - All-Suites extensive facilities for vacationers who are looking for recreational activities and entertainment. - Resortscater to guests looking fo r quaint, quiet accommodations with simple amenities. - Bed & Breakfast What does each diamond in the AAA rating mean? - 1. functional accommodations that comply with minimum standards, meet basic needs of comfort, privacy, cleanliness and safety. 2. noticeable enhancement in terms of decor and/or quality of furnishing. 3. marked upgrade in services and comfort, with additional amenities and/or facilities. 4. excellent properties offering a high level of service and a wide variety of amenities and upscale facilities. 5. exceptional establishments providing the highest level of luxury and service. What does AAA look for in their rating system? - management and staff - house keeping - maintenance - room decor and furnishing - bathrooms - guest services and facilities - sound proofing - security - parking - exterior appearance The Mobil Travel Guide rates properties with a five-star system. What does each star mean? - 1. good, better than average 2. very good 3. excellent 4. outstanding - worth a special trip 5. one of the best in the country