Proctor Process Guide – Other Online 1
ATI Proctor Pcess Guide
Contents
ATI Proctor Pcess Guide.................................................................................................................... 2
Recommended Proctor-to-student ratio ........................................................................................................................ 3
STEP ONE: Before Examinees Arrive ................................................................................................. 4
Check the room and the equipment ............................................................................................................................... 4
Number the scratch paper .............................................................................................................................................. 4
Create a seating chart map ............................................................................................................................................. 4
Provide the following information .................................................................................................................................. 4
Access the Proctor page ............................................................................................................................................. 5
Proctor page options....................................................................................................................................................... 6
Log in to your proctoring session .................................................................................................................................... 7
Using the Proctor Monitoring Screen ............................................................................................................................. 9
General Information ................................................................................................................................................. 10
STEP TWO: Examinee Check In........................................................................................................ 11
Authenticate each examinee’s identification ............................................................................................................... 11
Reminders about personal items .................................................................................................................................. 11
Announcements ............................................................................................................................................................ 12
STEP THREE: Starting the Exam ....................................................................................................... 13
Proctor Presence ........................................................................................................................................................... 13
Instructing Examinees to Log in .................................................................................................................................... 13
STEP FOUR: Read the Proctor Script ................................................................................................ 15
Greeting ........................................................................................................................................................................ 15
Copyright information................................................................................................................................................... 16
Instructions ................................................................................................................................................................... 16
STEP FIVE: During the Exam Approving Examinees .......................................................................... 17
Maintain a presence ..................................................................................................................................................... 18
Communication inside the testing room ...................................................................................................................... 18
Check your proctor station for suspicious activity ........................................................................................................ 19
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
,Proctor Process Guide – Other Online 2
Managing Incidents ....................................................................................................................................................... 19
Stopping an Assessment........................................................................................................................................... 21
Restarting vs. Retaking Assessment ......................................................................................................................... 22
STEP SIX: After the Exam ................................................................................................................ 23
As students finish the exam…................................................................................................................................... 23
Clearing the room..................................................................................................................................................... 23
Stop Monitoring ....................................................................................................................................................... 24
Report any irregularities from this exam administration ......................................................................................... 24
Report any product inquiries.................................................................................................................................... 24
FAQ 1: How do I Assign Assessments to a Proctor? ........................................................................... 25
FAQ 2: How do I Create a Seating Chart? (optional) .......................................................................... 26
FAQ 3: Challenges to Questions – Product Inquiry Process ............................................................... 26
FAQ 4: Bring Your Own Device (BYOD) Best Practices ....................................................................... 27
FAQ 5: Accommodations for Examinees with Disabilities .................................................................. 27
FAQ 6: ATI Remote Proctoring with Proctorio ................................................................................... 28
FAQ 7: Test Misconduct and Testing Irregularities Guidelines .......................................................... 29
FAQ 8: After-Hours Support Request Form ........................................................................................ 31
ATI Proctor Pcess Guide
Are you ready to proctor an assessment?
• Check your status. Are you a proctor/instructor/director? If you do not have the correct
status, an authorized instructor- or director-level representative from your institution
must contact contact your ATI Customer Service representative or your Client Account
Manager by e-mail at least three business days prior to testing to request a status
change.
• Have you completed the preliminary paperwork and training? You can access
everything you need from the Proctor page.
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
,Proctor Process Guide – Other Online 3
o Proctor Guides & Resources – Sign the Proctor Oath and read the Proctor
Process Guide(s).
o Proctor Certification Course – You must complete this course before you
proctor an assessment. Click Begin Certification to access the course. You
must retake the course every year; each time you complete the course, the date
of your renewal displays in the lower right corner of the pane.
• Do you have your log-in information, consisting of your user name and password?
• Do you know the assessment to be proctored?
o If you are a Proctor – All assessments that are available for you to proctor
display. If you have any issues getting started, call ATI at 800-667-7531 at least
one day in advance of the assessment.
o If you are a Director or Instructor – Navigate to the Products tab to view the
assessments to be proctored.
Recommended Proctor-to-student ratio
Are there enough proctors for your session? ATI recommends a 1:20 (or less) proctor to
examinee ratio for the best proctoring capabilities.
Are you testing after hours?
ATI’s regular office hours are Monday through Friday from 6am to 9pm Central Time. If you
need to test after ATI’s regular business hours or on a Saturday, complete the after-hours
request form and e-mail your Client Account Manager at least two weeks prior to the test date.
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
, Proctor Process Guide – Other Online 4
STEP ONE: Before Examinees Arrive
Check the room and the equipment
• Are there enough workstations for all examinees?
• Are all computers and monitors plugged in and operational, have internet connection,
have all pop-up blockers been disabled, etc.?
• Is all required software available on each computer? (For a list of required software, see
• Are all applications closed on each computer?
• Are there any major distractions for examinees (e.g., construction, noise, etc.)?
Number the scratch paper
Create sequentially-numbered scratch paper sheets so two are available for each examinee.
Every examinee is allowed two sheets of scratch paper. For audit purposes, hand out
numbered sheets of paper in an order corresponding to the sign-in sheet. The first name on
the sheet will have scratch papers #1 and #2, the second name will have #3 and #4,
continuing through the last examinee.
Additional Best Practice Hints:
• Institutions may use a word processing program to print numbers on the bottom of
sheets and print them.
• Institutions may use different colors of paper to easily distinguish between those which
were handed out by the institution and others that the student may have brought in from
the outside.
Create a seating chart map
• Sketch the room and computer stations to make seat assignment quick and easy. See for
extra information about this, if needed.
Provide the following information
Either write the following information on the board or include this information on the scratch
paper distributed to examinees:
• Assessment Name and Assessment ID (if any)
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
ATI Proctor Pcess Guide
Contents
ATI Proctor Pcess Guide.................................................................................................................... 2
Recommended Proctor-to-student ratio ........................................................................................................................ 3
STEP ONE: Before Examinees Arrive ................................................................................................. 4
Check the room and the equipment ............................................................................................................................... 4
Number the scratch paper .............................................................................................................................................. 4
Create a seating chart map ............................................................................................................................................. 4
Provide the following information .................................................................................................................................. 4
Access the Proctor page ............................................................................................................................................. 5
Proctor page options....................................................................................................................................................... 6
Log in to your proctoring session .................................................................................................................................... 7
Using the Proctor Monitoring Screen ............................................................................................................................. 9
General Information ................................................................................................................................................. 10
STEP TWO: Examinee Check In........................................................................................................ 11
Authenticate each examinee’s identification ............................................................................................................... 11
Reminders about personal items .................................................................................................................................. 11
Announcements ............................................................................................................................................................ 12
STEP THREE: Starting the Exam ....................................................................................................... 13
Proctor Presence ........................................................................................................................................................... 13
Instructing Examinees to Log in .................................................................................................................................... 13
STEP FOUR: Read the Proctor Script ................................................................................................ 15
Greeting ........................................................................................................................................................................ 15
Copyright information................................................................................................................................................... 16
Instructions ................................................................................................................................................................... 16
STEP FIVE: During the Exam Approving Examinees .......................................................................... 17
Maintain a presence ..................................................................................................................................................... 18
Communication inside the testing room ...................................................................................................................... 18
Check your proctor station for suspicious activity ........................................................................................................ 19
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
,Proctor Process Guide – Other Online 2
Managing Incidents ....................................................................................................................................................... 19
Stopping an Assessment........................................................................................................................................... 21
Restarting vs. Retaking Assessment ......................................................................................................................... 22
STEP SIX: After the Exam ................................................................................................................ 23
As students finish the exam…................................................................................................................................... 23
Clearing the room..................................................................................................................................................... 23
Stop Monitoring ....................................................................................................................................................... 24
Report any irregularities from this exam administration ......................................................................................... 24
Report any product inquiries.................................................................................................................................... 24
FAQ 1: How do I Assign Assessments to a Proctor? ........................................................................... 25
FAQ 2: How do I Create a Seating Chart? (optional) .......................................................................... 26
FAQ 3: Challenges to Questions – Product Inquiry Process ............................................................... 26
FAQ 4: Bring Your Own Device (BYOD) Best Practices ....................................................................... 27
FAQ 5: Accommodations for Examinees with Disabilities .................................................................. 27
FAQ 6: ATI Remote Proctoring with Proctorio ................................................................................... 28
FAQ 7: Test Misconduct and Testing Irregularities Guidelines .......................................................... 29
FAQ 8: After-Hours Support Request Form ........................................................................................ 31
ATI Proctor Pcess Guide
Are you ready to proctor an assessment?
• Check your status. Are you a proctor/instructor/director? If you do not have the correct
status, an authorized instructor- or director-level representative from your institution
must contact contact your ATI Customer Service representative or your Client Account
Manager by e-mail at least three business days prior to testing to request a status
change.
• Have you completed the preliminary paperwork and training? You can access
everything you need from the Proctor page.
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
,Proctor Process Guide – Other Online 3
o Proctor Guides & Resources – Sign the Proctor Oath and read the Proctor
Process Guide(s).
o Proctor Certification Course – You must complete this course before you
proctor an assessment. Click Begin Certification to access the course. You
must retake the course every year; each time you complete the course, the date
of your renewal displays in the lower right corner of the pane.
• Do you have your log-in information, consisting of your user name and password?
• Do you know the assessment to be proctored?
o If you are a Proctor – All assessments that are available for you to proctor
display. If you have any issues getting started, call ATI at 800-667-7531 at least
one day in advance of the assessment.
o If you are a Director or Instructor – Navigate to the Products tab to view the
assessments to be proctored.
Recommended Proctor-to-student ratio
Are there enough proctors for your session? ATI recommends a 1:20 (or less) proctor to
examinee ratio for the best proctoring capabilities.
Are you testing after hours?
ATI’s regular office hours are Monday through Friday from 6am to 9pm Central Time. If you
need to test after ATI’s regular business hours or on a Saturday, complete the after-hours
request form and e-mail your Client Account Manager at least two weeks prior to the test date.
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
, Proctor Process Guide – Other Online 4
STEP ONE: Before Examinees Arrive
Check the room and the equipment
• Are there enough workstations for all examinees?
• Are all computers and monitors plugged in and operational, have internet connection,
have all pop-up blockers been disabled, etc.?
• Is all required software available on each computer? (For a list of required software, see
• Are all applications closed on each computer?
• Are there any major distractions for examinees (e.g., construction, noise, etc.)?
Number the scratch paper
Create sequentially-numbered scratch paper sheets so two are available for each examinee.
Every examinee is allowed two sheets of scratch paper. For audit purposes, hand out
numbered sheets of paper in an order corresponding to the sign-in sheet. The first name on
the sheet will have scratch papers #1 and #2, the second name will have #3 and #4,
continuing through the last examinee.
Additional Best Practice Hints:
• Institutions may use a word processing program to print numbers on the bottom of
sheets and print them.
• Institutions may use different colors of paper to easily distinguish between those which
were handed out by the institution and others that the student may have brought in from
the outside.
Create a seating chart map
• Sketch the room and computer stations to make seat assignment quick and easy. See for
extra information about this, if needed.
Provide the following information
Either write the following information on the board or include this information on the scratch
paper distributed to examinees:
• Assessment Name and Assessment ID (if any)
Rev. 06/21
Copyright ©2021 Assessment Technologies Institute, L.L.C. All rights reserved.
