2024 DUTCH BROS MANIFESTO EXAM ACTUAL QUESTIONS AND ANSWERS WITH COMPLETE SOLUTION
Which of the below are Dutch Bros' core values: Ans ✔✔- Service, Quality, Speed
Which of the following milks do we offer: Ans ✔✔- Almond, Kick Me Mix, 2%, Nonfat, Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? Ans ✔✔- It's a list of flavor combinations and drinks our custies order from
All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes! Ans✔✔- 1
Mocha Freezes always get Ans ✔✔- 2 scoops of chocolate milk
We always add _____ shots of espresso to every size 911 and Double T orture Freezes. Ans✔✔- 2 extra
A Freeze is Ans✔✔- a frozen, creamy blend of espresso, milk, and sugar.
Which of the following drink types do we offer: Ans ✔✔- latte, breve, smoothies, hot chocolate, kids drinks, lemonade, dutch soda, tea, cold brew, frosts, espresso
Excellent customer service includes: Ans ✔✔- Repeating orders back to customers and crew, serving with a smile, and saying "thank you!" How do we build a flavor combo for a single drink? Ans ✔✔- Equal parts of flavor combined into a clean, flat scoop
How much syrup or sauce is added to any size standard coffee-based drink? Ans✔✔- 1 flat scoop
What is the #1 recipe rule at Dutch? Ans ✔✔- Flavor + Shots + Milk
If your shots are running longer than 26 seconds, you need to adjust the grind to be more... Ans✔✔- Coarse (to the left)
How much tight froth should be on top of all Mochas, Lattes, and Breves? Ans ✔✔- 1/4 inch
What is the safe zone for milk in the refrigerator? Ans ✔✔- 32-40 degrees
What is the ideal temperature range for steamed milk? Ans ✔✔- 150-155 degrees
What is the target shot window for White Coffee? Ans ✔✔- 7-12 seconds
What is the target shot window for Private Reserve and Decaf Coffee? Ans ✔✔- 15-
26 seconds
Our 3-bean blend is comprised of beans from the following countries: (select all that
apply) Ans✔✔- Colombia, El Salvador, Brazil
If a customer ordered a Chocolate Frappuccino, what response would you have when asking and educating them on our menu? Ans ✔✔- Yum! Here at DB we actually serve "Freezes" which are very similar to a Frappuccino. Would you like to try a Mocha Freeze? Would you like whipped cream on it as well?
What coffee options do we offer at DB? Ans ✔✔- Private Reserve, White Coffee, Cold
Brew, Nitro Cold Brew, Decaf Coffee
Which of the below are Dutch Bros' core values: Ans ✔✔- Service, Quality, Speed
Which of the following milks do we offer: Ans ✔✔- Almond, Kick Me Mix, 2%, Nonfat, Coconut, Oat, Chocolate
Which of the following best describes our Secret Menu? Ans ✔✔- It's a list of flavor combinations and drinks our custies order from
All size Freezes get ______ scoop(s) of flavor, no matter the size. Yes, even 911 Freezes! Ans✔✔- 1
Mocha Freezes always get Ans ✔✔- 2 scoops of chocolate milk
We always add _____ shots of espresso to every size 911 and Double T orture Freezes. Ans✔✔- 2 extra
A Freeze is Ans✔✔- a frozen, creamy blend of espresso, milk, and sugar.
Which of the following drink types do we offer: Ans ✔✔- latte, breve, smoothies, hot chocolate, kids drinks, lemonade, dutch soda, tea, cold brew, frosts, espresso
Excellent customer service includes: Ans ✔✔- Repeating orders back to customers and crew, serving with a smile, and saying "thank you!" How do we build a flavor combo for a single drink? Ans ✔✔- Equal parts of flavor combined into a clean, flat scoop
How much syrup or sauce is added to any size standard coffee-based drink? Ans✔✔- 1 flat scoop
What is the #1 recipe rule at Dutch? Ans ✔✔- Flavor + Shots + Milk
If your shots are running longer than 26 seconds, you need to adjust the grind to be more... Ans✔✔- Coarse (to the left)
How much tight froth should be on top of all Mochas, Lattes, and Breves? Ans ✔✔- 1/4 inch
What is the safe zone for milk in the refrigerator? Ans ✔✔- 32-40 degrees
What is the ideal temperature range for steamed milk? Ans ✔✔- 150-155 degrees
What is the target shot window for White Coffee? Ans ✔✔- 7-12 seconds
What is the target shot window for Private Reserve and Decaf Coffee? Ans ✔✔- 15-
26 seconds
Our 3-bean blend is comprised of beans from the following countries: (select all that
apply) Ans✔✔- Colombia, El Salvador, Brazil
If a customer ordered a Chocolate Frappuccino, what response would you have when asking and educating them on our menu? Ans ✔✔- Yum! Here at DB we actually serve "Freezes" which are very similar to a Frappuccino. Would you like to try a Mocha Freeze? Would you like whipped cream on it as well?
What coffee options do we offer at DB? Ans ✔✔- Private Reserve, White Coffee, Cold
Brew, Nitro Cold Brew, Decaf Coffee
