Intro to Management Exam #1 UIowa Graded A+

Intro to Management Exam #1 UIowa Graded A+ Order of management Top Managers -> Middle Managers -> First Line Managers Responsibilities of Top Managers 1. Create a context for change 2. Develop employees' commitment to and ownership of company 3. Create a positive organizational culture 4. Monitor their business environment Think 3-5 years out Responsibilities of Middle Managers 1. Plan and allocate resources to meet objectives 2. Coordinate and link groups, departments, and divisions within a company 3. Monitor and manage the performance of the subunits and managers who report to them 4. Implementing the changes or strategies generated by top managers Think 6-18 months out Responsibilities of First-Line Managers 1. Monitoring, Teaching, and short-term planning 2. Teach entry-level employees how to do their job. 3. Make detailed schedules and operating plans Think by the week The Four Functions of Management Planning, Organizing, Leading, and Controlling Managerial Skills Technical Skills, Human Skills, Conceptual Skills Technical Skills The specialized procedures, techniques, and knowledge required to get the job done Human Skills The ability to work well with humans Conceptual Skills The ability to see the organization as a whole, to understand Sources of Learning Management Reading, Reflection, Relationships, Real Experience Team Leaders Managers responsible for facilitating team activities toward goal accomplishment Responsibilities of Team Leaders 1. Help their team members plan and schedule work, learn how to solve problems, and work efficiently with others 2. Brings intellectual, emotional, and spiritual resources to the team. 3. Forms relationships with team 4. Manages external relationships with team Mintzberg 3 Main Managerial Roles 1. Figurehead Role 2. Leader Role 3. Liaison Role Figurehead Role When managers perform ceremonial duties such as greeting company visitors, speaking at the opening of a new facility Leader Role when managers motivate and encourage workers to accomplish organizational objectives (i.e. establish challenging goals) Liaison Role when managers deal with people outside their units (i.e. Sitting in on other company's board) Informational Roles Monitor Role, Spokesperson Role, Disseminator Role Monitor Role When managers scan their environment for information Spokesperson Role When managers share information with people outside their departments or company's Disseminator Role When managers share the information they have collected with their subordinates and others in the company Decisional Roles 1. Entrepreneur Role 2. Disturbance Handler Role 3. Resource allocator Role 4. Negotiator Role Entrepreneur Role When managers adapt themselves, their subordinates, and their units to change Disturbance Handler Role When managers respond to pressures and problems so severe that they demand immediate attention and action Resource Allocator Role When managers decide who will get what resources and how many resources they will get Negotiator Role When managers negotiate schedules, projects, goals, outcomes, resources, and employee raises Self-Assessment and Planning Tips 1. Ask who I am now? 2. Who do I want to be? 3. What are my strengths? Self- Assessment and Planning Common Mistakes 1. Not having any standards 2. Ignoring important parts of our identities Goal Setting Tips 1. What do I need to do to get to where I need to go? 2. Set SMART Goals Goal Setting Common Mistakes 1. Failing to set goals 2. Setting Vague goals 3. Failing to follow through with goals Self-Control Tips 1. What is important? What is Urgent? 2. Spend time on things that are important Self-Control Common Mistake Allowing negative emotions or habits derail us Environmental Control Tip Proactively structure work environment to increase likelihood of success Environmental Control Common Mistake Allowing others to control your time Morgenstern's Time Management Tips 1. Self-Assessment 2. Estimating how long a task will take 3. Delete, Delay, Delegate, Diminish 4. Develop a big-picture view 5. Time Maps 6. Planner Stars' 4 Elements of Initiative 1. Doing something above and beyond your job description