UF MAN 3025 EXAM 3 WITH COMPLETE SOLUTIONS

UF MAN 3025 EXAM 3 WITH COMPLETE SOLUTIONS Leading which is the process of motivating and influencing people to work hard to achieve organizational objectives Five Important Personality Traits that Influence Workplace Behavior Locus of control, Self- efficacy, Self-esteem, Self-motivating, Emotional intelligence Locus of control indicates the degree to which people believe they control their fate through their own efforts Internal locus of control believes he or she controls his or her own destiny External locus of control believes external forces control him or her Self-efficacy is a persons belief in his or her personal ability to do a task Learned Helplessness a debilitating lack of faith in one's ability to control one's environment Self-esteem refers to the extent to which people like or dislike themselves - their overall self evaluation. Self-montioring is the extent to which people are able to observe their own behaviors and adapt to external situations Emotional intelligence is the ability to cope, empathize with others, and be self-motivated Important traits associated with Emotional Intelligence Self-awareness, self management, social awareness, relationship management Self awareness The ability to read ones own emotions and identify one's effect on others Self-managment The ability to controls one's emotions and reliably act with integrity Social awareness The ability to understand others and show them you care. This includes empathy Relationship management The ability to clearly and convincingly communicate and build strong bonds with others. Meyers-Briggs Type Indicator (MBTI) is a personality test in which participants answer several questions about their preferences. MBTI Four Dimensions of ranks Social Interaction (extrovert or introvert), Data gathering preference (sensing or intuitive), Decision making preference (feeling or thinking), Decision making style (perceptive or judgmental) Attitude is a learned predisposition toward a specific person or object Three Components of an Attitude Affective component of an attitude, Cognitive component of an attitude, Behavioral component of an attitude Cognitive Dissonance refers to the psychological discomfort a person experiences as a result of behavior that is incompatible with his or her cognitive attitude Importance The more important the issue causing the dissonance, the more likely the individual is to try to reduce the dissonance Control The more control a person has over the factors creating the dissonance, the more likely the individual is to try to reduce it Rewards The more invested someone is in a cognitive attitude, the less likely that person is to adopt a different cognitive attitude Stereotyping is the tendency to attribute to an