Nurse Leadership Practice Exam Questions-CH #9 with Correct Answers

Nurse Leadership Practice Exam Questions-CH #9 with Correct Answers What is the best response for a nurse-manager to handle someone who has a pattern of lengthy chatter? A. "We'll need to make it brief since my schedule is tight today." B. "I can't speak with you now, but I'm going to have free time at 11 am." C. "Stop by and we can talk during your lunch break." D. "I am sorry but I do not have anytime today to talk with you." - Answer-Ans: B Feedback: if someone has a pattern of lengthy chatter and manages to corner you on rounds or at the nurse's stations, say, "I can't speak with you now, but I'm going to have some free time at 11 am. Why don't you see me then?" Unless the meeting is important, the person who just wishes to chat will not bother to make a formal apointment. If you would like to chat and have the time to do so, use coffee beaks and lunch hours for socializing. Time management can be reduced to cyclic steps. What are the steps? 1. Allow time for planning and establish priorities. 2. Complete the quickest priority task first. 3. Complete the highest priority task, and whenever possible, finish one task before beginning another. 4. Reprioritize based on remaining tasks and new information that may have been received. A. 1, 2, 3 B. 1, 2, 4 C. 1, 3, 4 D. 2, 3, 4 - Answer-Ans: C Feedback: time management can be reduced to three cyclic steps: a. allow time for planning and establish priorites; b. complete the highest priority task, and whenever possible, finish one task before another; and c. reprioritize based on remaing tasks and new information that may have been received. When is the best time of day for the manager to spend appropriate time on planning? A. Whenever a block of time is available B. Beginning of the day C. Middle of the day D. End of the day - Answer-Ans: B Feedback: setting aside time at the beginning of each day to plan the day allows the manager to spend appropriate time on high-priority tasks.