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ServiceNow CIS ITSM Questions with 100% Correct Answers | Latest Version 2024 | Expert Verified | Ace the Test
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Which type of workshop identifies the technical requirements for implementation? Technical Workshop (page 17) TRUE/FALSE: Technical workshop and process workshop can be combined in one workshop. TRUE (page 17) TRUE/FALSE: Technical consultants should attend workshops. TRUE (page 19) TRUE/FALSE: Technical consultant should participate in requirements workshop(s) and should encourage customizing ServiceNow OOTB processes in order to align with the organizations current processes. FALSE (page 20) TRUE/FALSE: ServiceNow is a very flexible platform. Therefore it is encouraged to customize ITSM processes to match any requirements from the customer. FALSE (page 20)
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ServiceNow CIS ITSM
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