PCA CFSS ACTUAL EXAM QUESTIONS AND ANSWERS.

PCA/CFSS support people so they can live in a community True QP (qualified person) Works with person (patient) and worker to ensure the quality of service. CFSS Agency model Agency assigns people competent to do these tasks CFSS Budget model The person (paitent) does these tasks themselves Delivery service plan Tells you which tasks to perform Person The patient you are working with (always refer patient as person) Services that are NEVER covered Babysitting, sterile procedures, Injections, use of restraints, Services that are not in the plan, Attempts to control or withhold person. Where can PCA/CFSS service occur? Community and person's home Person Centerness Person is at the center of their own decisions about their own life Fixing Fixing person's problems without asking what they really want. Trying to solve their problem. Supporting Supporting person's decisions, (if it's not really good for them, always try to encourage other options) Important to Things that make a person satisfied and happy Important for Things that help a person remain healthy and safe. Main role as the worker Follow the service plan and follow center person principles. The person is responsible for balancing out the risk of doing something with the benefits of doing it As the worker, its your job to only support person, not make their decisions. Challenging behaviors Actions that can cause harm or conflict to self or others or property. Things that impact behavior Power and control belonging and connection predictable and constant being good at something safety, protection and trust Positive behavior support Know the person well and find ways to help them calm down Focus on the "why" of the behavior Be present and patient You don't always have to agree with person's behavior Who somethings exibits challenging behaviors? Everyone Professional boundaries Accepting or borrowing money or gifts Buying any possessions from person or selling any possessions Having a sexual or romantic relationship Loaning money Professional boundaries as a family member Separate the two as (family member and worker). always let them know that you can't be receiving, selling, or borrowing during paid work time HIPPA A federal law that protects private data -Persons information/diagnoses -Services you performed -Contents of persons service plan PHI Protected Health Information Mandate reporting You must report abuse (sexual,verbal, physical) , neglect (avoidance) and explotation (money issued) Emergency An unexpected event that someone needs to act on immediately. Health Mental health Fire Weather Emergency response depends on the person's needs Always understand the type of emergency service plan provided . Medical emergencies Intense pain of any kind Significant swelling Exsessive bleeding Confusion High fever/Chills Numbness Choking Hives, rashes Universal Precautions Assume everyone is infected use protected equipment body mechanics Be trained to learn how to maneuver person. -Wear non slip shoes -Lift their torso -Know where you are moving them to Who signs your time card? You and person