C202 - MANAGING HUMAN CAPITAL - PRACTICE TEST A – REVIEW 2024 STUDY GUIDE

How does HRM support managers? Supply human capital needed to execute the business strategy What is HR's primary purpose? Attracting, motivating, rewarding and retaining employees. Which HRM function aligns individual goals with organizational goals? Performance management How does HRM influence organizational performance? It transforms employee potential into actual performance What type of organizational culture exists when employees tend to stay with the company for a long time and that loyalty is a key virtue? Consensual Which ethical standard applies when deciding if a new employee and a longtime employee should be disciplined the same way for being tardy? Fairness Which of the following would be an ethical dilemma for a hiring manager? A current employee asks for his son to be hired for a summer internship . Which of the following is a key statement about HRM metrics? HRM metrics must be mapped to business goals . Why is diversity important to an organization? A strong diversity culture is positively related to customer satisfaction . Which law protects employees in active military service? Uniformed Services Employment and Reemployment Rights Act . Which human bias involves a dislike? Stereotypes . Which option is legal for affirmative action? Posting job opportunities at a local women's club . Which statement is true about hostile work environment? Employees can make a claim for being exposed to sexually inappropriate conversation . What type of discrimination claim can occur when the same hiring requirements apply to all applicants but the result is discriminatory to a protected class? Adverse impact . What type of discrimination claim can occur when a protected class member is intentionally discriminated against? Disparate treatment . Which term describes the organization's long-term goals? Vision . What is the primary outcome of job analysis? A job description . What is the term for a company's formal system of task, power, and reporting relationships? Organizational structure . What is the term for a requirement that employees submit an electronic timecard to Payroll by 5:00 pm every other Friday to get paid? Procedure . Which statement is true? Rules are statements of what employees can and can't do . What is the best method to find a candidate that has good existing knowledge of the corporate culture and business units? Use your company's talent inventory . What type of fit ensures the candidate will work well with the current team? Person-group . What type of interview format relies heavily on appearance and nonverbal cues (e.g., confidence and making eye contact)? Unstructured . Which is a case interview question? What is your recommendation to create efficiency in the budget process? . What type of fairness is concerned with whether all applicants were required to submit their resume, references, and work sample, as well as participate in two interviews? Distributive . Which option would promote procedural fairness in your hiring process? Give all interviewees the chance to show their skills . The HR Director decided a department has a high turnover rate and should receive training on wellness incentives and methods for reducing stress. What is the next step in creating effective training? Design the training .