100% satisfaction guarantee Immediately available after payment Both online and in PDF No strings attached 4.2 TrustPilot
logo-home
Summary

Summary test bank for Business Communication: A Problem-Solving Approach 2nd Edition by Kathryn Rentz

Rating
-
Sold
-
Pages
28
Uploaded on
15-04-2024
Written in
2023/2024

Full download please contact u84757(at)protonmail(dot)com or qidiantiku(dot)com

Institution
Course










Whoops! We can’t load your doc right now. Try again or contact support.

Written for

Course

Document information

Uploaded on
April 15, 2024
Number of pages
28
Written in
2023/2024
Type
Summary

Subjects

Content preview

Full download please contact or qidiantiku.com




1. Award: 10.00 points




Poor communication has a negative effect on career progression but has little effect on the morale of employ


 True

 False




Poor communication causes stress, low morale, obstacles to innovation, and slower career progression.


References

True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the imp
communication to you and to your emplo



2. Award: 10.00 points




Researchers have found that poor communication often erodes customer loyalty.


 True

 False




Poor communication costs businesses millions of dollars every single day in the form of wasted time, misund
lost business.


References

True / False Difficulty: 1 Easy Learning Objective: 01-01 Explain the imp
communication to you and to your emplo



3. Award: 10.00 points




It is now more important for employees to have visual literacy than verbal literacy.

, Full download please contact or qidiantiku.com
4. Award: 10.00 points




Poor communication negatively affects big businesses, but not small businesses.


 True

 False




Poor communication costs businesses millions of dollars every single day in the form of wasted time, misund
lost business. However, SIS International Research found that poor communication is a problem for small bus


References

True / False Difficulty: 2 Medium Learning Objective: 01-01 Explain the imp
communication to you and to your emplo



5. Award: 10.00 points




The ability of people to quickly assess the emotions of those around them and adapt their words, tone, and g
intelligence.


 True

 False




The ability of people to quickly assess the emotions of those around them and adapt their words, tone, and g
intelligence.


References

True / False Difficulty: 1 Easy Learning Objective: 01-03 Describe the c
are needed in today's workplace.



6. Award: 10.00 points




The ability to interact with data, see patterns in data, make data-based decisions, and use data to design for
intelligence.


 True

, Full download please contact or qidiantiku.com
7. Award: 10.00 points




The widespread use of the Internet has increased companies' attention to social responsibility.


 True

 False




The Internet has increased companies' attention to social responsibility. It has brought a new transparency to
negative information traveling quickly and widely. Nongovernmental organizations (NGOs) such as CorpWatc
Greenpeace can exert a powerful influence on public opinion and even on governments.


References

True / False Difficulty: 2 Medium Learning Objective: 01-03 Describe the c
are needed in today's workplace.



8. Award: 10.00 points




When two employees of a business communicate in order to complete a project, they are engaging in interna


 True

 False




Internal-operational communication is the communication among the business's employees that is done to pe
success.


References

True / False Difficulty: 2 Medium Learning Objective: 01-05 Describe the th
workplace communication.



9. Award: 10.00 points




Personal communication interferes with productivity and should be prohibited in the workplace.


 True



 False
$39.49
Get access to the full document:

100% satisfaction guarantee
Immediately available after payment
Both online and in PDF
No strings attached

Get to know the seller
Seller avatar
vvgrant886

Get to know the seller

Seller avatar
vvgrant886 Exam Questions
Follow You need to be logged in order to follow users or courses
Sold
0
Member since
1 year
Number of followers
0
Documents
103
Last sold
-

0.0

0 reviews

5
0
4
0
3
0
2
0
1
0

Recently viewed by you

Why students choose Stuvia

Created by fellow students, verified by reviews

Quality you can trust: written by students who passed their tests and reviewed by others who've used these notes.

Didn't get what you expected? Choose another document

No worries! You can instantly pick a different document that better fits what you're looking for.

Pay as you like, start learning right away

No subscription, no commitments. Pay the way you're used to via credit card and download your PDF document instantly.

Student with book image

“Bought, downloaded, and aced it. It really can be that simple.”

Alisha Student

Frequently asked questions