CPXP Test Questions with Correct Answers

CPXP Test Questions with Correct Answers Top box - Answer-Most frequently reported best result in each composite. benchmark - Answer-Allows you to compare top box performance and understand where you stand in relation to others in the composite Evidenced based leadership - Answer-Operational framework that established an infrastructure to improve execution and achieve outcomes Evidence based leadership framework - Answer-Aligned goals, aligned behavior and aligned process EBL engagement circle - Answer-Rounding, reward and recognition, focus/fix/follow up EBL safety circle - Answer-Engaged employees more likely to uses protocols EBL quality circle - Answer-Improve safety and improve the quality if your clinical outcomes Significant correlation - Answer-an important connection or relationship between two or more facts, meaning that as once goes up so does another HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) - Answer-A patient experience of care survey that is a standardized tool to evaluate the way care is provided form the patient's perspective Survey is administered - Answer-Mailed, telephone, combination, mailed with phone call, interactive voice survey with touchtone Four patient types to get survey - Answer-18 year or older at time of admission, at least one overnight stay, no psychiatric, alive at time of discharge Timeframe of survey - Answer-Surveyed between 48 Hours and 6 weeks phone survey advantages - Answer-fast turn around less expensive than personal interview, people tend to be more positive A screening question is used to: - Answer-identify appropriate respondents for the survey. Save patients from having to answer questions unrelated to their care. Likert Scale - Answer-strongly agree to strongly disagree What are barriers and challenges for improvement? - Answer-Not enough time in the day, resistance to change, lack of performance management skills, shortage of staff resources, lack of urgency or the understanding of why Key works at key times (kwkt) - Answer-Strategy that triggers how we communicate with patients and whether we can do better AIDET - Answer-acknowledge, introduce, duration, explanation, thank you managing up - Answer-Helps place ourselves and the next caregiver in a positive light in order to reduce the patients activity Handoff and bedside shift report benefits - Answer-Decrease potential for misses and mistakes, increase patient involvement, increase patient trust, decrease pt wait times at end of shift, decrease pt and family anxiety about caregivers competency, increase accountability for nurses, increase new rn skill level, increase team work. AHRQ (Agency for Healthcare Research and Quality) - Answer-Supports research that improves the quality of health care and helps people make informed health care decisions, develops partnerships that create long term improvement in America health care, research goals measure improvements in terms of client outcome, decreased mortality, improved quality of life and cost effective quality care, and focus on safety and quality, effectiveness, and efficiency