NRCAHA CH1 Operational functions Questions and Answers 100% Solved correctly

The postage class most used in the medical office is: - first class mail Staff meetings should be used to do all of the following EXCEPT: - have a forum to discuss employee complaints. When Supplies which have been newly ordered arrive in the office, they should be: - checked against the packing slip to make sure that everything that has been ordered as arrived. The device that allows the computer operator to manipulate the cursor without using the arrow keys is the - mouse The programs that allows the computer operator to perform various tasks are: - applications software When an insurance claim is filed electronically, the protocol used is called electronic: - electronic data interchange The purpose of infection control systems is to: - prevent the spread of disease The process if testing and adjustment of test equipment is known as: - calibration Infection control is a term that is applied to: - sterile procedures and techniques The schedule that allows for 5 refills of the drug in 6 months, as long as it was written on the original prescription , is: - schedule III Samples of documents which are frequently used in the medical office can be saved on the computer as? - templatesA description of the steps that should be utilized to handle a specific situation or to perform a certain task should be included in a(n): - procedure manual The basic four activities in cleaning the exam room between patients are: - pick up, clean the surfaces, put clean paper in the exam table, wash your hands. Cleaning supplies and chemical solutions needed to keep the exam room clean and sanitary should be kept handy in: - in a central area used to store all cleaning materials. Biohazard containers should be emptied: - daily Databases are: - Sets of records of information Keeping a supply inventory means that the medical assistant - keeps a list of all supplies on hand, cheeks the expiration date on all supplies before using them, and makes sure that all labels on all items are secure. Magazines in the waiting or reception area should: - be current Reception areas or waiting room make the first impressions on the patient. The waiting room should have at least: - two to four chairs for each doctor in the office at one time Important information about the equipment purchased for the medical office includes: - the serial number, date purchased, and type and length of warranty Keys that allow a computer to accomplish many functions with one stroke are called what? - function keys A group of computers that are connected is called a(n): - networkIn the clinical area, sharps are considered to be: - dangerous items, needled, and scalpel blades. The goal of office management in a medical practice is creating an environment in which employees can work effectively so that: - employees can work effectively as team members