Rwsw200 Exam Questions and Answers

FRU(field replaceable unit - ans-Should be replaced by an authorized technician. Before replacing a FRU technicians should review the process of that FRU in the HMM and make sure they have the correct FRU parts Storage option services should be performed with great care as selecting an incorrect drive may overwrite important data programs FRUs should not be replaced due to single failures that cannot be reproduced, only replace a FRU if the problem recurs. CRUs( Customer replaceable units) - ans-Should be replaced by the user but could be replaced by an authorized technician There are two types of CRUs, Self Service, and Optional Service. Self Service CRUs are easilly installed and users are responsible for replacing all self service CRUs. They can be stand alone, latch. or may require the removal of screws. Some examples are a keyboard, mouse, or any USB device. Product design may affect what components are classifies as CRUs Optional service CRUs will require more technical skills and specific tools. they are isolated parts within a computer and require the removal of the secured access panel. OPCRUs can be replaced by users or a Lenovo service technician during the warranty period On Site Service Process - ans-(Service Acknowledgement)