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RWST016 Questions And Answers

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Our mainstream products include - ans-ThinkPad & ThinkCentre The Lenovo Brand Strategy is about being - ans-Unexpected and enabling progress in interesting ways OR Formulaic and boring OR Working towards an endpoint NOT Predictable What utilities are used to update a Lenovo branded system, after a system board has been replaced? (select all that apply) - ans-BIOS update It is important to understand how to provide good customer service because - ans-A customer is not someone to argue with. Which of the following cable management solutions can be found in desktop systems? (Select all that apply) - ans-Zip ties AND Snap clips Who provides the shipping container to the customer when a system needs to be shipped to the service depot? - ans-Retailer

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