MAN5351 Brooks Exam 1 Questions And Answers 100% Correct!!

Open Systems Model - ANSWER-A model that depicts the dynamic relationship an organization has with its environment. 4 Inputs for the training needs analysis (TNA) process - ANSWER-KSA deficiencies Performance gap (PG) External factors (customers, regulatory, competition) Internal factors (culture, management) 3 examples how advances in technology have affected training - ANSWER-Social networking for on the job training Digital communication can reinforce training Online libraries Learning - ANSWER-Relatively permanent change in cognition (understanding) that results from experience and that directly influences behavior 3 types of knowledge - ANSWER-Declarative: facts, what/when/who, leads to procedural Procedural knowledge: higher level, focuses on how and why Strategic knowledge: highest level of knowledge, guides how we learn, make decisions, and approach problems. (meta-cognitive approach that governs actions) 2 types of Skill-based learning - ANSWER-Compilation (lower level): building incremental skill elements Automaticity (higher level): skill achieved without conscious thought about each action, requires less effort Attitudinal learning - ANSWER-Acquired internal states (beliefs, values) that influence the choice of personal actions ADDIE - ANSWER-Analysis - Identifying PG Design - Identify factors that must be in training Development - use design phase to formulate instructional strategy Implementation - includes beta-testing, and true launch Evaluation - process (how did it go?) & outcome (effects on trainee)