ORGB364 - Chapter 10 - Conflict and Negotiation in the Workplace Exam 100% Solved

ORGB364 - Chapter 10 - Conflict and Negotiation in the Workplace Exam 100% Solved Define conflict - answeris a process in which one party perceives that its interests are being opposed or negatively affected by another party. What are some benefits to conlfict? - answer1. better decision making 2. more responsive to changing environment 3. stronger team cohesion What are some negative consequences of conflict? - answer1. lower performance 2. higher stress 3. increased organizational politics 4. weakened team Define task conflict (also called constructive conflict) - answeroccurs when people focus their discussion around the issue (i.e., the "task") while showing respect for people involved in that disagreement. define relationship conflict - answeroccurs when the discussion focuses on the characteristics of participants in the dispute